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Report: #1327542

Complaint Review: Diamond Wireless - Lakewood Colorado

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  • Reported By: Lee Ann — Conifer Colorado USA
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  • Diamond Wireless Colorado Mills Mall Lakewood , Colorado USA

Diamond Wireless Verizon Wireless Lakewood Colorado

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 About a year or so ago, I bought a Samsung Galaxy 4 phone from this company. I NEVER leave without insurance! I told the lady to put insurance on my account. Since she was the expert, I left FEELING LIKE I had insurance. For several months I went through with my phone feeling confident, until one day it stopped working. I hope into the Diamond Wireless store to get my replacement phone. The guy tells me I don't have insurance? I must go down to this USED phone shop and get a replacement since my contract wasn't up yet. It would cost me a lot more to get a phone through him, but they have this tablet promotion for only a penny he'll set me up... I was thoroughly frustrated and confused at that time so I agreed... I went to the used phone store, bought a junk phone for $150. Went back to the store. Told the guy to make sure I had insurance on BOTH devices. OK, he says I do. Walked out of the store, couple days later I called Verizon to make sure I did. To my surprise only the tablet had insurance. I'm now looking into small claims court to get my $150 back

This report was posted on Ripoff Report on 09/11/2016 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/diamond-wireless/lakewood-colorado-80215/diamond-wireless-verizon-wireless-lakewood-colorado-1327542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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