- Report: #922408
Report - Rebuttal - Arbitrate
Complaint Review: DIAMONDS INTERNATIONAL
DIAMONDS INTERNATIONAL38 West 48th Street, New York, NY 10036 Nassau, Select State/Province Bahamas
DIAMONDS INTERNATIONAL diamondsinternational.com DIAMONDS INTERNATIONAL IS A SCAM, A RIP-OFF! Nassau, Bahamas
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They had informed me that they will issue and give me the appraisal when I had already paid/bought the ring. Since the ring was in yellow gold ( I wanted it in white gold) and it wasn't my exact ring size, they had asked me to pay the ring ahead of time and go back to the store to pick it up after they were done sizing it up and converting it to white gold. When I went and picked up the ring, the store was already in the process of closing for the day, giving me no time to inspect the ring and review the appraisal.
When I got to my hotel, I was disappointed when I saw the appraisal that indicated the diamonds are I3 quality (which this rating does not even exist on the official Gemologist rating system). The next day, I immediately called the store, and spoke to an Andy from their Customer Service, informing them of my disappointment and wanted to return the ring. I contacted them NUMEROUS times, pleaded my case, negotiated an exchange for a better quality ring, but they refused to help me and WON'T refund my money! These people are plain scammers! DO NOT make a mistake of buying any type of jewelry from them, they will rip you off!
This report was posted on Ripoff Report on 08/04/2012 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/DIAMONDS-INTERNATIONAL/Nassau-Select-StateProvince-/DIAMONDS-INTERNATIONAL-diamondsinternationalcom-DIAMONDS-INTERNATIONAL-IS-A-SCAM-A-RIP-O-922408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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