I received a fax from Diesel Engine Export and one day I needed a Cummins 5.9 ISB engine so I gave them a call and spoke to Jon Campbell about the engine and price. Well his pricing was amazing (should have been a red flag) so I told him to go ahead and order it. He then told me that he did not accept credit cards (should have been another red flag) and that Fedex would come the next day and pick up one of my checks.
I agreed to this, figuring he saved money by not using credit cards and that's how he had cheap pricing. Well the next day, Fedex shows up and I write the check out for $8543 ($8300 for engine + $243 for shipping) and the Fedex driver made me sign a slip and took off with my check in the envelope.
The next day I called Jon to get me the tracking # for the engine, that was supposedly coming from Dallas, TX from a Cummins warehouse and he said he would call me back and that he needed to call them and blah blah blah..
About a week went by and the check had been deposited and cleared into his account and I still had no engine AND no tracking number! I called numerous times demanding a tracking # and he would reply with some excuse like, "the tornados (which did happen) screwed up the shipping process" or "I can't get a tracking # until it clears to the Ohio location". Well after 3 WEEKS I got fed up and demanded my money back. My father, also my business partner, called and spoke with Jonathan's assistant and yelled at her and called them crooks and that we would pursue legal action and that Jon was a con artist. (Most of my conversations by the way happened to be with his assistant because Jonathan was in Palm Springs, CA on vacation during this whole ordeal).
Next day we received a phone call that our order was being cancelled because Jonathan didn't like the way we spoke to his assistant. How can the order be cancelled when there was no order to begin with?? How does it take over 3 weeks to get a simple engine delivered, UNLESS it was never even ordered in the first place.
Regardless, we agreed that we didn't want his business either and just wanted our money back. The next day we were told again that Jonathan was out of town and he couldn't write us a check until he got back. After multiple times of us stating, mostly through emails, that we would contact the authorities and banks, Jonathan's assistant finally said he would mail us a check. I even stated in one of the emails, that if he wanted to charge us a restock fee and send us $8000 just to end this without legal action I would accept that.
After another week of emails and waiting, I finally received a check back from Diesel Engine Export for the amount of $7218. He had charged us a 15% restock fee and also charged us the shipping cost!
Basically, his whole scam is to scare or make you mad and make you want to cancel your order, where then he can charge you some crazy restock fee and shipping on a order that never even took place. He then pockets the difference. I will never do any business with Jonathan Campbell or any business he is affiliated ever again. Read his BBB grade and there are also other reports of him and his businesses on ripffreport.com. That should be all you need to know.