- Report: #939144
Report - Rebuttal - Arbitrate
Complaint Review: diet patch today
diet patch todayPhoenix, Arizona United States of America
diet patch today Mike Customer Service DietPatchToday - Total Ripoff Phoenix, Arizona
*UPDATE Employee: Customer signed up for a trial
I noticed on my account today that I was debited for not only the $89.95 for patches witch were supposed to be "free Trial Month" but also the "free shipping/handling" which was also advertised as a "bonus".
I did call to cancel exactly 2 weeks after the date my account was orginally debited for the $4.95. They informed me I was too late to be reimbursed. I was mislead.
The 1st month was NOT free. I was told by "Mike" that the $89.95 was for the 1st month which had already been sent. I told him I would return the patches, he could've cared less. He also stated that his "Boss" did not take phone calls, and that he was the supervisor and he was the one who was paid to take phone calls. However he had no decision making authority.
Also, as an added "zing", I had to go through 3 patches for each one which actually could be removed from the paper backing. He refused to give me the last name for "Vince 103" (his Boss) so that I may send a complaint to. I actuallly am convinced there is no "Vince 103 nor a Mike.
I could not secure a mailing address, only a P.O. number. "Mike" during our conversation would not give me a direct answer to my questions and he contradicted himself several times. It was quite obvious to me he had a standard response to every question, a response which was inadequate and totally unrelated.
This report was posted on Ripoff Report on 09/10/2012 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/diet-patch-today/Phoenix-Arizona-90336/diet-patch-today-Mike-Customer-Service-DietPatchToday-Total-Ripoff-Phoenix-Arizona-939144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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