Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1314290

Complaint Review: Diggers pool services - Internet

  • Submitted:
  • Updated:
  • Reported By: Tonya Huffman — Lincolnton North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Diggers pool services Internet USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Me This rate keeps changing I want my money back for this liner in all or part and I will send you this one back at your cost I have all emails the first one said $150 cost for a new Liner the next one said $50 off and when I brought that email to your attention and it changed to $250. Your warranty policy on the Internet simply says $10 off an replacement liner or $10 for a patch. This needs to be resolved ASAP or I will be contacting a attorney. Them Hello! Thank you for contacting us. I apologize, that was a mistake on our end, it is not $50 off a replacement it is a replacement for the flat rate of $250. Thank you, and have a great day! Customer Service Liner World Me From: pepsicola766@aol.com To: "LinerWorld.Com" <linersupport@comcast.net> Sent: Wednesday, June 29, 2016 11:15:19 AM Subject: Re: Hole in seam I will take this further on my end . The liner was bought new in February/ March at $300+ and installed new out of box in my head hole in it from the beginning. You're saying the prorated price is 150 for a replacement but then you're saying $50 off of a new liner, makes no sense. Them On Jun 29, 2016, at 11:54 AM, LinerWorld.Com <linersupport@comcast.net> wrote: Hello! Thank you for contacting us. I apologize, we have to abide by the warranty policy, it would only be $50 off of a replacement liner. Thank you, and have a great day! Customer Service Liner World Me. From: pepsicola766@aol.com To: "LinerWorld.Com" <linersupport@comcast.net> Sent: Wednesday, June 29, 2016 10:15:17 AM Subject: Re: Hole in seam Just send me the prorated difference money back. Them. On Jun 29, 2016, at 10:07 AM, LinerWorld.Com <linersupport@comcast.net> wrote: Hello! Thank you for contacting us. I apologize for the inconvenience. Based on the prorated warranty and the time of purchase, you are able to get a replacement sent for the rate of $150. Thank you, and have a great day! Customer Service Liner World Them. On Jun 23, 2016, at 1:11 PM, LinerWorld.Com <linersupport@comcast.net> wrote: It is under Tonya Huffman or Robert White 1716 River rd Lincolnton NC 28092 ordered in February 2016 . Just installed it in May and was leaking with in days and waited til it stopped to find it . It is a couple inches from bottom in the seam. Hi, Our warranty is a pro-rated warranty. You will need to send close up pictures of the area you are talking about and email them to us. Please include the order number and the name the order is under. Thank You! LinerWorld Me From: pepsicola766@aol.com To: "LinerWorld" <returns@linerworld.com> Sent: Wednesday, June 22, 2016 3:12:53 PM Subject: Hole in seam This is transition info billing is Tinya Huffman could have shipped as/under Robert White

This report was posted on Ripoff Report on 06/29/2016 06:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/diggers-pool-services/internet/diggers-pool-services-liner-world-crestwood-ill-1314290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner

#2 Author of original report

June 30th 2016 emails

AUTHOR: - ()

POSTED: Thursday, June 30, 2016

Hello! Thank you for contacting us. I apologize, it was typos in the previous emails, it is neither $50 off a replacement or buying a replacement for $250. Based on the prorated warranty and purchase date it is a replacement liner for the flat rate of $150. I will attach a copy of the warranty for you review. ME: --------- Hello! Those were not type o's , they are putting someone off.I want my money back or part I will not buy a liner from you again.Your warranty on your website says nothing about what you were emailing me this is a brand-new liner I should not have to go through this. They was know copy of the warranty for me review.

Respond to this report!
What's this?

#1 Author of original report

June 30th 2016 emails

AUTHOR: - ()

POSTED: Wednesday, June 29, 2016

Hello! Thank you for contacting us. I apologize, it was typos in the previous emails, it is neither $50 off a replacement or buying a replacement for $250. Based on the prorated warranty and purchase date it is a replacement liner for the flat rate of $150. I will attach a copy of the warranty for you review. ME: Hello! Those were not type o's , they are putting someone off.I want my money back or part I will not buy a liner from you again.Your warranty on your website says nothing about what you were emailing me this is a brand-new liner I should not have to go through this. They was know copy of the warranty for me review.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now