- Report: #709335
Report - Rebuttal - Arbitrate
Complaint Review: digiexpress
digiexpress122 Kerr Rd. Bldg 1, Suite 100 New Kensington, PA 122 Kerr Rd. Bldg 1, Suite 100 New Kensington, Pennsylvania United States of America
digiexpress Digiexpress.us Ipod has gone missing 122 Kerr Rd. Bldg 1, Suite 100 New Kensington, Pennsylvania
*Author of original report: Update, Recived phone call today!
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Customer 3/18/2011 9:14:22 AM Please update repair status. thanks.
Staff (Sherri) 3/19/2011 7:11:53 PM Dear Valued Customer,
We would first like to thank you for your business and continued patience
as we have experienced a rather unexpected demand for our cost effective
The fact that the bulk of our orders comes from referrals from our customers gives us the confidence we are doing a good job.
Our continued focus remains on processing orders as quickly as possible
with primary focus on quality of repair. We are working on both of these
aspects to get your device back and functioning ASAP.
Thank you for your continued patience and please contact us with any questions.
Customer 3/23/2011 11:06:55 AM
This reply did not really answer my request. It has been over a month since
you received my ipod. Please send a more detailed status report.
This report was posted on Ripoff Report on 03/23/2011 08:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/digiexpress/122-Kerr-Rd-Bldg-1-Suite-100-New-Kensington-Pennsylvania-15068/digiexpress-Digiexpressus-Ipod-has-gone-missing-122-Kerr-Rd-Bldg-1-Suite-100-New-Kensin-709335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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