- Report: #806005
Report - Rebuttal - Arbitrate
Complaint Review: Digital Depot Online
Digital Depot OnlineInternet, New York United States of America
Digital Depot Online Digital Depot Scam Artists Internet, New York
*Consumer Comment: Digital depot is now Closeoutdigital.com
*General Comment: glad
*Consumer Comment: happy customer
*General Comment: Great Service
*UPDATE Employee: Digital Depot Online is the Best company around.
*REBUTTAL Owner of company: This website is not ours
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Then Steven there claimed I would have to pay 10% to cancel even though it was only 12 hours later and he challenged me to cancel the order and said he'd couldn't be happier if I cancelled: "Go ahead I want you to cancel" he said. So then I got him to agree to sell me what I originally wanted but it's been 10 days now and they claim my order has been shipped but refuse to give me a tracking number?
I waited on hold for 45 minutes to speak to Anthony (a so called supervisor) who had the same terrible attitude as the others I dealt with there (Samone, Ben, Kim & Robert). He said "tough luck, just wait 15 business days like everyone else has to and it should show up at your door". I suspect they will claim I'm the problem but I am one of the most professional and patient people you will every meet.
I don't know what I did to deserve such abuse, I still wanted to order $3k more worth of lenses and accessories but I wouldn't feel comfortable ordering a lens cap from this company. I really don't understand how a company can stay in business with this type of customer service. I would understand if it was one employee but I feel I got a good sample from many of them so far.
My credit card company says I have to wait the 15 days since that is what they told me before they will dispute the charges. I will be shocked if I get the equipment I ordered.
This report was posted on Ripoff Report on 12/07/2011 01:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Digital-Depot-Online/Internet-New-York-/Digital-Depot-Online-Digital-Depot-Scam-Artists-Internet-New-York-806005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.