- Report: #1080383
Report - Rebuttal - Arbitrate
Complaint Review: Digital River Inc.
Digital River Inc.10380, Bren Road West Minnetonka, Minnesota USA
Digital River Inc. Regnow.com Swreg.org mycommerce.com digitalriver.com Scammed 16000$ by digital river inc completely fraud cheaters swindlers Minnetonka Minnesota
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Digital River, Inc.
Through (1) Mr. Thomas F. Madison, Chairman (2) Joel A. Ronning, Chairman and CEO (3) David C. Dobson, CEO
10380 Bren Road West
Minnetonka, MN 55343
1. That we are engaged in the business of ITES Services providing technical support to our customers.
2. That you provide independent business with global cloud commerce solutions.
3. That you provide a payment gateway to its vendors through which customers can make payment to the vendors through your payment gateway and the same shall be debited into the account of the Vendor through your gateway.
4. That in September 2012 we availed services of You for payment from our customers through your payment gateway.
5. You had sent confirmatory mail to us alongwith our Account ID, there by confirming your association with us.
6. Later, You informed us via mail that Our Account, is being declined by you.
7. That You further informed us that all funds remaining in the account of us as on the date of termination will be held for a reasonable period of time but for not less than 120 days to allow a sufficient time period for the processing of possible customer charge backs etc..
8. That during Sept 2012 to Jan 2013 we through email requested You many times that since there are no charge backs in last two months therefore our funds lying with you shall be released in favour of us.
9. That in January 2013 You informed us that funds cannot be released.
10.That on February 2013 You further informed us funds cannot be released now.
11.That on Anril 2013 we through email requested You that since there are no more charge backs on the account of Ours, therefore amount in the account of us shall be released in their favour. That we further requested You o inform them about the status of their account, as to the amount lying in the account.
12.That thereafter we have been continuously requesting you for the release of his payments but till date he has received no response to any of his communications.
13.That in the circumstances mentioned above, we call upon you to immediately and not later than seven days of receipt of this complain, to us, entire amount lying in our account, alongwith interest @ 18% from date of receipt till date of payment, failing which we will be constrained to appropriate legal proceedings. Needless to state that the same shall be at your risks, costs and consequences.
This report was posted on Ripoff Report on 08/30/2013 01:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Digital-River-Inc/Minnetonka-Minnesota-55343/Digital-River-Inc-Regnowcom-Swregorg-mycommercecom-digitalrivercom-Scammed-16000-by-1080383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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