The Irving Mall Dillards Department Store is the most abusive situation I have ever experienced. I took the job because I was in between jobs during the whole 9/11 thing with everyone losing their jobs. I thought, it can't be that bad.....it's Dillards! I worked in Men's suits and tailored clothing. First, I had an alcoholic manager come up to me and yell at me for not calling customers.....then got so mad...shook his fists at me and looked like he was going to hit me. I filed a complaint and asked them to look at the video from the camera.....well, needless to say the camera wasn't on us that day....and it was a he said, she said type of affair.
About those cameras....one of the sales associates put a mint in her mouth, and the phone rang near the register...it was a manager. He asked her if that tasted good...and to spit it out. If you are following this situation....he was watching her on the camera.
I was yelled at in two situations by a manager to "Get in my area", and "you have not been released"....When I say the word yell, I mean yell....and what is this released crap....like an animal.
On the sales per hour thing, I thought it was wrong and I wrote a letter, had many employees sign it and sent it to one of the Dillards..I was called into the managers office and she said she spoke with Mr. Dillard and he would be getting with me on my concerns....this Never happend. How do you make these high, insane quotas when we had NO CUSTOMERS coming into the store? Out of the entire store only a hand full were making their quota. The rest were recieving pay cuts on top of pay cuts.
And, my last little comment about the Irving Mall Dillards, is on the time clock...you may not clock in early....you may not clock in late...so you have to stand by the time clock to punch in, to be right on time...if you are late or early...even if you were in the store, it counts against you. That's how people get "tardies". Not that they are coming in late....it's that time clock thing and standing by it watching minutes go by so you can punch in and not get into trouble.
So, being a counselor as my career and choosing to work for Dillards in a time when people couldn't find a job....If I could do it all over again....I would rather starve to death then work for a company that uses fear as it's motivation...and managers that yell and talk down to their employees.