Complaint Review: DinoDirect - Santa Cruz Internet
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- Author Not Confirmed
- DinoDirect Internet United States of America
- Phone:
- Web: http://www.dinodirect.com
- Category: Miscellaneous Companies
DinoDirect Stay away from this thieving company! Santa Cruz, Internet
*UPDATE Employee: Phone number
*Consumer Comment: Call up
*Author of original report: Generic Response
*UPDATE Employee: Information Required
Show customers why they should trust your business over your competitors...
Worst customer service ever. Non shipment of items. No reimbursement for out of stock items. Taken for over $250.00 by this horrible company.
This report was posted on Ripoff Report on 08/11/2011 03:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dinodirect/internet/dinodirect-stay-away-from-this-thieving-company-santa-cruz-internet-763917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Phone number
AUTHOR: Asce - (United States of America)
SUBMITTED: Friday, October 21, 2011
Dear sir,
Our CS phone number is 650-265-1038/650-489-0224.
You could always contact our Customer Service team. we would like to make every effort to serve you the best.
For instant communication, please click on the following link to reach DinoDirect customer service express, and a dedicated agent will reply your message within 5 minutes. http://www.dinodirect.com/livehelp/livehelp/
For order complaints and disputes, please contact DinoDirect manager William at adelewilliams@sales.dinodirect.com. we will reply your email within 24 hours.
Regards,
CS-Manager
DinoDirect
#3 Consumer Comment
Call up
AUTHOR: mr rik - (USA)
SUBMITTED: Friday, August 12, 2011
your financial institution.
#2 Author of original report
Generic Response
AUTHOR: angry - (United States of America)
SUBMITTED: Friday, August 12, 2011
That is exactly the generic response I've been receiving from this company. Nothing has actually been done to try and resolve this problem.
#1 UPDATE Employee
Information Required
AUTHOR: Asce - (United States of America)
SUBMITTED: Friday, August 12, 2011
Dear customer,
Thanks for your support to Dinodirect.com.
As you havent offered the order number in your review, we cant locate your order. Please follow the link below and open a case (http://www.dinodirect.com/OpenACase), our Customer Service team will get back to you within one working day.
Your cooperation and patience is highly appreciated.
Regards,
DinoDirect.com
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