• Report: #864173

Complaint Review: diralast roofing and siding

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  • Submitted: Thu, April 05, 2012
  • Updated: Mon, January 14, 2013

  • Reported By: centeretha duncan-adams — dayton Ohio United States of America
diralast roofing and siding
250 riley blvd franklin, Ohio United States of America

diralast roofing and siding rick dirr the father and his son cory dirr the owners of this company they took my money and they lied franklin, Ohio

*REBUTTAL Owner of company: This Was Resolved.

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i wasn't given monies owed , i signed the contract October 19 2011 for work on my roof at my residents, they didn't do anything since signing; they only paid back 500.00 also i took the company to small claims court i won the judgement they didn't show up also they were to pay me 1382.00 plus 4% . i contacted the better business bureau on this matter they stated that they talked with the senior father and they were on vacation and didn't receive anything from the dayton muncipal courts in the mail, i looked it up and the letter was sent on March the 15 per the 30 days that was given to them for my money to be returned, the better business bureau still have them as "A" rating on diralast roofing and siding when asked why, knowing that i sued them,that the better business bureau would still have an "A" rating on diralast roofing and siding they stated an algorithm method was used to determine the companies rating,this was nothing but two companies involved in one scam, i'm a widow this should never happen to anyone.

This report was posted on Ripoff Report on 04/05/2012 03:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/diralast-roofing-and-siding/franklin-Ohio-/diralast-roofing-and-siding-rick-dirr-the-father-and-his-son-cory-dirr-the-owners-of-this-864173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

This Was Resolved.

AUTHOR: Diralast Roofing and Siding - (United States of America)

This report was filed before the issue was resolved.  We tried to contact the customer many times, but never received an answer or call back.  As soon as we contacted the customer we refunded the full amount through Dayton, Ohio courts.  The reason she would not contact us about her refund is because she did not want to pay the 10% cancellation fee that was stated on the signed contract.  This issue has been resolved for quite some time and we hope that a misunderstanding like this never happens again.
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