- Report: #1117931
Report - Rebuttal - Arbitrate
Complaint Review: Direct Buy Auto Warranty
Direct Buy Auto Warranty33 Wood Ave. South Iselin, New Jersey USA
Direct Buy Auto Warranty Declined repairs on my vehicle for the reason of wear and tear. Iselin New Jersey
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Bought a Platinum Elite warranty on Oct. 25, 2013 for my Buick Enclave CX 2009.
It was for 5 yrs and 60,000 miles. Took the vehicle to the Buick service on Jan 20, 2014 to check
on the noice in the steering wheel when turning. They found out that an internal
leak in the steering gear which cost almost $1,300.00. Direct Buy Auto Warrant
sent an inspector and denied the claim for the reason of tear and wear. Buick advisor told
me he can't despute the inspector but it's not true. This company just didn'nt want to pay
$1300.00 for the repair and that's the real reason and not wear and tear.
This report was posted on Ripoff Report on 01/23/2014 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Buy-Auto-Warranty/Iselin-New-Jersey-08830/Direct-Buy-Auto-Warranty-Declined-repairs-on-my-vehicle-for-the-reason-of-wear-and-tear-1117931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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