• Report: #1045162

Complaint Review: DIRECT BUY AUTO WARRANTY

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  • Submitted: Mon, April 22, 2013
  • Updated: Mon, April 22, 2013

  • Reported By: Dwight Winstead — ROCKY MOUNT North Carolina
DIRECT BUY AUTO WARRANTY
33 WOOD AVE. SOUTH ISELIN, New Jersey United States of America

DIRECT BUY AUTO WARRANTY I WAS SCAMMED OUT OF MY $2550.00 MONEY I PAID FOR WARRANTY ISELIN, New Jersey

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I PURCHASED A EXTENDED  CAR WARRANTY  ON MY MERCEDES ON 6/24/12  FROM THESE PEOPLE ..PAID UP FRONT $2550.00 FOR 150 MILE WARRANTY 4 YEARS COVERAGE ...CAR HAS BEEN IN SHOP WITH MAJOR BREAKDOWNS..ABS/SBC SYSTEM/AND ABC  SYSTEM.. I HAVE ALREADY PAID OUT OF POCKET SINCE THEN ABOUT $6,000.00 EACH TIME THE REPAIR ESTIMATE WAS FAXED TO DIRECT BUY  WARRANTY THEY ALWAYS CAME BACK WITH A REPLY THIS IS UNDER NORMALY WEAR AND TEAR AND WE DON'T COVER THAT ..DUH! THATS WHY I BOUGHT THIS WARRANTY , THEY SAID YOUR TROUBLES ARE OVER IF YOU BREAK DOWN ANYWHERE.. EACH TIME MY CAR WAS IN THE SHOP IT WAS THERE AS MUCH AS 3 DAYS BEFORE THEY EVEN SENT A REP DOWN TO LOOK AT IT ..AFTER  LOOKING OVER SOME OF MY INVOICES I NOTICED THAT MY POLICY  SUPPOSED TO HAVE COVERED AN ITEM SO I CALLED THEM AND THEY SAID IT WAS OVER 30 DAYS AND THEY COULD NOT REMBURSE ME ...THATS STUPID I PAID FOR IT OUT OF MY POCKET ..I SHOULD GET THAT MONEY BACK. WELL I CALLED THE COMPANY AND ASKED SINCE THEY ARE NOT GOING TO PAY FOR MY REPAIRS ON MY CAR HOW MUCH WILL MY PRO-RATE TO GET MY REFUND ON MY POLICY MONEY I PAID ..THE MAN ON THE PHONE SAID I CAN NOT TELL YOU THAT . I SAID WHY IT IS MY POLICY (  KEEP IN MIND HERE IS  MY CAR  IN THE SHOP  FOR 3 DAYS AS HE AND I WERE TALKING  ON THE PHONE WITH A $4,000.00 ABC REPAIR ESTIMATE WAITING FOR A RESPONSE FROM THEM. HE SAYS I WILL HAVE TO SEND THAT  INFORMATION TO YOU EMAIL ...WELL BY ME ACCEPTING THAT EMAIL IT AUTHORIZED THEM THAT I WAS CANCELING MY POLICY  THEY SAID I WOULD ONLY GET BACK $643.00 ..30 DAYS  NOW APRIL,22ND AND I STILL HAVE NOT GOTTEN MY LITTLE REFUND, WHICH SHOULD HAVE BEEN MUCH MORE PRO-RATED AMOUNT. DO YOU THINK I WOULD HAVE CANCELED MY POLICY WITH 4 MORE YEARS AND 90,000 MILES  WARRANTY LEFT  I DON'T THINK SO AS I NEVER SAID ANYTHING ABOUT I WANTED TO CANCEL MY POLICY FOR THE  $643.00  I WAS JUST INQUIRING ABOUT IT .. AND SEE WHAT I DID I GOT SCAMMED BY DIRECT AUTO WARRANTY CO. I DID NOT EVEN AGREE TO THE EMAIL I WAS SENT  AS HE SAID THATS THE ONLY WAY I COULD GET THE REFUND AMOUNT.PLEASE DON'T BUY AN EXTENEDED WARRANTY ...THIS COMPANY IS A BIG RIPPPPPP OFF


This report was posted on Ripoff Report on 04/22/2013 07:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/DIRECT-BUY-AUTO-WARRANTY/ISELIN-New-Jersey-08830/DIRECT-BUY-AUTO-WARRANTY-I-WAS-SCAMMED-OUT-OF-MY-255000-MONEY-I-PAID-FOR-WARRANTY-ISEL-1045162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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