• Report: #1005002

Complaint Review: Direct Buy

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  • Submitted: Mon, January 28, 2013
  • Updated: Tue, January 29, 2013

  • Reported By: D E — Phoenix Arizona United States of America
Direct Buy
8643 W Kelton Lane Peoria, Arizona United States of America

Direct Buy Directbuy Stay Away from DirectBuy - poor service/poor quality Peoria, Arizona

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DirectBuy does NOT support their customers. If you have a complaint on a product that they sell, you cannot return the item and they will not work with you to get the issue resolved. I did not receive the item I ordered and I have been trying to get the right item for four years. The manufacturer tells me I have to go to the "dealer" to have it resolved, and the dealer (DirectBuy of NW Phoenix) tells me they can't do anything about it. Don't waste your time or your money with this company.

This report was posted on Ripoff Report on 01/28/2013 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Buy/Peoria-Arizona-/Direct-Buy-Directbuy-Stay-Away-from-DirectBuy-poor-servicepoor-quality-Peoria-Arizona-1005002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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