• Report: #919609

Complaint Review: direct energy

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  • Submitted: Mon, July 30, 2012
  • Updated: Mon, July 30, 2012

  • Reported By: raquel — brockton mass Massachusetts United States of America
direct energy
pmb #51-7385 n state rte 3 westerville, Ohio United States of America

direct energy they called to be come a customer or direct energy and they told me i would re cieve a 50 dollar rebate gift card in the nmail and didnt have to do any but my bill would have to be paid in full i hav westerville, Ohio

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direct energy called and said they could lower my light bill for a year and they will send my a 50 dollar gift card not telling me or sending me a paper saying i had to do any thing to get the rebate gift card i have been a customer since april and was soppose to recieve the  gift card 2 months ago i hac=ve been calling them and thy are giving me the runaround telling me my card was mailed on july 9 and i should recieve it soon i have not yet to recieve i have called then nummorus time and now there telling me i have to send in the rebate form with copy of my light and the card will be sent and i never recieved a rebate form and iwas told the card was mailed on july 9 2012 so they connect me to the place that thats send out the cards and they done have my name or any thing on record this is not right i want what they told me i will recievemy 50 dollar gift rbate card

This report was posted on Ripoff Report on 07/30/2012 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/direct-energy/westerville-Ohio-43082/direct-energy-they-called-to-be-come-a-customer-or-direct-energy-and-they-told-me-i-would-919609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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