- Report: #1121165
Report - Rebuttal - Arbitrate
Complaint Review: Direct Express Payment Processing Svs
Direct Express Payment Processing Svspo box 245998 San Antonio, Texas USA
Direct Express Payment Processing Svs false agreements..took money San Antonio Texas
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I have been using Direct Express for my ssi card since they came out. I noticed on Feb 3rd I couldn't find my wallet so called card in as lost..they told me they would issue me a new card could wait 5-10 days or pay $13.50 for two day service. It's the 5th, no card, no history with either ups or fedex...I call their number and it says 5-10 days and hangs up on me and won't allow me to talk to customer service at all. I have the history of payment on Feb 3 at 10:59 am. This has put me in a big predicament with utilities due today or be shut off tomorrow and other bills and personal needs.. I need my SSI check.
This report was posted on Ripoff Report on 02/05/2014 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Express-Payment-Processing-Svs/San-Antonio-Texas-78224/Direct-Express-Payment-Processing-Svs-false-agreementstook-money-San-Antonio-Texas-1121165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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