• Report: #907890

Complaint Review: direct general

  • Submitted: Fri, July 06, 2012
  • Updated: Fri, July 06, 2012

  • Reported By:coral springs Florida United States of America
direct general
po box 1996, Internet United States of America

direct general False Advertising, Poor Customer Service, Internet

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Hello, i just purchased a new car and my dealership said hey this is the cheapest company to go with, hey big big big big mistake, this company ( Direct General ) does false advertising, cause first they said it was going to be $101.00 a month, hey next thing you know i receive a letter saying that its $178.00 a month because supposedly i did not submit the information that they needed, first of all i went like 3 days after i purchased this insurance to have the car looked at by there insurance agent, a person with bad customer service and not only bad customer service but this guy only took 2 pictures of my car and said hey that it have a good day,

ok that's the first thing, now today i called to make a payment an then was some issues i asked to speak to a supervisor and guess what no one called back, so after 1:30 i called back and spoke to Karla employe #6616, and said hey there is nothing we can do thats the companies policy, WOW GREAT HELP THERE KARLA, so i guess nothing got resolved so there is my review, this company sucks, i wasted my time and money for nothing, bad customer service and not willing to care when they messed up. Please don't buy insurance from these people.

This report was posted on Ripoff Report on 07/06/2012 07:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/direct-general/internet/direct-general-False-Advertising-Poor-Customer-Service-Internet-907890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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