- Report: #1050771
Report - Rebuttal - Arbitrate
Complaint Review: direct tv
direct tvP.O. box 6550 Greenwood village , Select State/Province USA
direct tv c el segundo,c.a. 90245 c.a.
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i called up directtv to get direct tv and they told me my tv service would be better ,it is not . they also told me that if i used there internet or bundeled with them it also would be better and cheaper it is not . My direct tv has went out several time .My internet is the worst i have ever had with VIASAT exide .They also did not make it clear that i was in a contract for 24 months you only sign when they install the dish on the roof and you might think you are signing for the equipment.I have trying to talk to a supervisor at the bundalling office and they told me he was buisy and would call back in no longer than 48 hrs. but he did not . I think my direct tv should help me get out of both of the contracts if they are not what direct tv told me they would be .also both direct and viasat asked what i did with both sevices and i told them i have a large family ,we use the internet for school work and play .It really sucks . I could use the tv sevice untill my contract is up and tell everyone i know that in my area it is not that great like they said it would be ,but they say they have no contol over the internet service there bundalling specalist connected me withthe internet service and i dont think that sould be right .viasat is not worth the money at all to.
also it took me a long time to do this because my service is so bad and my computer is runing so bad.
This report was posted on Ripoff Report on 05/14/2013 05:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/direct-tv-/Greenwood-village-Select-StateProvince/direct-tv-c-el-segundoca-90245-ca-1050771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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