- Report: #1119955
Report - Rebuttal - Arbitrate
Complaint Review: Direct TV
Direct TVP.O. Box 6550 Greenwood Village, Colorado USA
Direct TV, Direct TV holds 91-year old woman to contract Greenwood Village Colorado
*Consumer Comment: Now there's another novel idea in contract law....
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A 91-year old woman in Fort Collins, CO (my mother) had Direct TV installed and after the first snow storm the picture was lost. She called and they said she needed to go out and brush off the satellite dish.
She said she was 91 and used a cane and could not go out in the snow. They told her to find someone else to do it. She said she lived alone and this would not work for her so please cancel her contract. No where in the contract does it mention that snow could affect reception and that clearing snow is a possible maintenance task with satellite dishes.
They would not let her out of her contract and stuck her for $240.00.
She is mad as *** and fighting this pathetic excuse for a business.
This report was posted on Ripoff Report on 01/31/2014 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/-Greenwood-Village-Colorado-80155/Direct-TV-Direct-TV-holds-91-year-old-woman-to-contract-Greenwood-Village-Colorado-1119955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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