- Report: #1090534
Report - Rebuttal - Arbitrate
Complaint Review: Direct TV
Direct TV64 Walker St Charlestown, Massachusetts USA
Direct TV Get away from it!!! Lie to their customers! No integrity at all! Charlestown Massachusetts
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We found out that our monthly bill went up for $32 more per month for about 5 months since May 2013. We called Direct TV and asked why. They claimed that it was a promotion for the first year only. But we didn't aware of this promotion thing when we signed the contract one year ago and the sales rep from Direct TV promised us that the second year price only went up $10 however we found out it's an abusolutely lie and now we have to end up pay whatever they want to charge us!! Then we would like to cancel the service and dispute the cancellation fee, however we've been told that they will go ahead to charge us for the cancellation fee (run the credit card that we used anyway) when we are disputing it. So they are stealling our money no matter what.
We talked to their supervisor but it didn't help at all! So please get away from Direct TV and don't trust them!!
This report was posted on Ripoff Report on 10/08/2013 08:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/Charlestown-Massachusetts-02129/Direct-TV-Get-away-from-it-Lie-to-their-customers-No-integrity-at-all-Charlestown-Ma-1090534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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