• Report: #1097915

Complaint Review: Direct TV

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  • Submitted: Fri, November 08, 2013
  • Updated: Fri, November 08, 2013

  • Reported By: ConsumerAdvocate — Chicago Illinois
Direct TV
chicago, Illinois USA

Direct TV Misrepresentation of service pricing/terms chicago Illinois

*Author of original report: Ahhh Tyg

*General Comment: Told vs signed

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When I signed up with Direct TV, I knew it was only for a couple of months as we were new to Chicago and renting while we looked for a new home. 

The temporary residence was a condo that included basic cable; which was on and operating when we moved in. I was told by Direct TV that I needed to open aan account to get additional services. Because it was only for a few months, I specifically asked if there were any term commitments associated with the expanded services i wanted to order. I was told no, so I proceeded.

When I called to cancel a few months later, because our new building offerred only Xfinity (thank goodness, I could finally watch a whole sporting event without "weather interruptions) Direct TV said I owed them an "early cancellation" fee. I recounted my conversation from my sign up and was told I was on the hook for the charge. 

I then requested a copy of the "recorded" sign up call, only to have that request denied. 

We are preparing complaints to file with the FCC and State fo Illinois... as well as, exploring a class action suit associated with misrepsentation of service pricing and terms.


This report was posted on Ripoff Report on 11/08/2013 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/chicago-Illinois-60601/Direct-TV-Misrepresentation-of-service-pricingterms-chicago-Illinois-1097915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Ahhh Tyg

AUTHOR: ConsumerAdvocate - ()

To avoid the curtness of your reply and a sparring contest, I won't ask if you've ever had cable TV.

There is no contract to sign when you order services over the phone, translating to no signatures on contracts.

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#2 General Comment

Told vs signed

AUTHOR: Tyg - ()

 What you are told means NOTHING!! The only information that a court is going to take is what you SIGNED!! You signed a contract WITHOUT reading it. Unfortunatly this means you are locked into the ETF.

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