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Report: #1247855

Complaint Review: DIRECT VIDEO ENTERTAINMENT FLORIDA - Boynton Beach Florida

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  • Reported By: Just FM — Alabama USA
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  • DIRECT VIDEO ENTERTAINMENT FLORIDA 6615 Boynton Beach Blvd. Ste 217 Boynton Beach, Florida USA

DIRECT VIDEO ENTERTAINMENT FLORIDA DIRECT VIDEO ENTERTAINMENT PAULA ADDERTON V.P. Operations Direct Video Entertainment DIRECTV Service Provider Rips Off Their Contractors Beware! Boynton Beach Florida

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Here is the truth about Direct Video Entertainment C/o Paula Adderton. They will ask for your help and not pay you. Their Mode of Operation is to get you to help them and then say you did something wrong even when you have documented the problem with HD pictures and you are a Certified SBCA trained Tech they will say you charged them too much and they will get some other poor unknowing contractor to finish what was done so they do not have to pay you.

Here is a time line of just such a situation.

Today’s Date: 08-08-2015

Timeline of Events & Request Payment

  1. 06-10-2015 10:27PM, approval of Company Rates and DVE request of service.
  2. 06-11-2015 3:47PM, appointment confirmation reply approval truck roll only.
  1. 06-12-2015 8:30AM dispatched to Ricks Chophouse as contractor for DVE. Job performed and Invoice submitted net 10 days. Paid after 2 weeks. So far so good right?
  2. 07-23-2015 2:00PM, DVE requests Contractor to go back to Ricks Chophouse to remove old dish and re install dish to the new location. Contractor Invoices DVE and it is approved.
  3. 07-24-2015 10:00AM, DVE approves the Invoice for Ricks Chophouse .
  4. 07-27-2015 8:00 AM. Contractor arrives at Ricks Chophouse, obtains authorized customer signature and Contractor works until 12:00PM.
  5. 07-27-2015 3:30PM, Contractor submits Invoice and pictures of before and after with signal results and the need for a new LNB as the old one is burnt up from years in the sun.
  6. 07-27-2015 4:30PM DVE verifies the need of the replacement LNB and states they will want us to install it. Contractor quotes one hour labor and Service call charge only.
    The Service call charge and install are approved.
  7. 07-31-2015 12:53PM DVE sends Contractor e-mail stating DVE will not pay the Invoice.

 

  1.  08-01-2015 10:00AM Contractor sends a one-time Offer In Compromise to DVE for the purpose of settling the matter.
    The OIC is verified read within 5 minutes as a read receipt.

 Direct Video Entertainment says they wont pay and has another contractor to do their bidding now.

We are SBCA Level 3 certified and trained. In business with DIRECTV since 1993.

We have never been screwed like this before and will never again by DVE.

Dont you be the next one, Stay away from Direct Video Entertainment Florida, Paula Adderton is a snake.

This report was posted on Ripoff Report on 08/11/2015 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-video-entertainment-florida/boynton-beach-florida-33437/direct-video-entertainment-florida-direct-video-entertainment-paula-adderton-vp-operati-1247855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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