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Report: #171257

Complaint Review: DIRECTDIETPILLS.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Yellville Arkansas
  • Author Confirmed What's this?
  • Why?
  • DIRECTDIETPILLS.com Internet U.S.A.

DIRECTDIETPILLS.com - DIET PHARMACY Ripoff Subtly misleading Receive only music and messages please hold on, your call is important to us. Totally ignore my emails! Orlando Florida

*Consumer Suggestion: *Found Owner*

*Consumer Suggestion: *Found Owner*

*Consumer Suggestion: *Found Owner*

*Consumer Suggestion: *Found Owner*

*Consumer Suggestion: 'Unsatisfactory'

*Author of original report: Found Address

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I placed an order with Direct Diet Pills, knowing they have a non-refundable $9.95 "fee". But I ordered anyway because there was no shipping and the order totalled $102.95, which is less than I usually pay. A couple of days later I checked my status on the site which said "order pending cancellation". I didn't understand because this had never happened on other sites. I figured OK I got ripped for $9.95. So I emailed them (numerous times) to inquire how long it would take to credit my $93.00 to my credit card. I never received an answer! They have 2 phone # (407)339-1331 and toll free 888-855-7455. The only reply you get on both is some music and and an occasional message stating, "your phone call is important to us, please hold on".I used the toll free number, put it on speaker phone for over 2 hours and never got a person. (I hope they like their phone bill)! There is one more thing of interest, I did received an auto response-no not rely in response to an email I wrote them threatening to report them to Rip-off.com I received it immediately after sending it. They said a representative from customer solutions would contact me with in 24 business hours. That is suppose to be a "computer response" but its the first I've gotten from them. Apparently you guys have some CLOUT! I'll keep you posted.

Dawn
Yellville, Arkansas
U.S.A.

This report was posted on Ripoff Report on 01/10/2006 07:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directdietpillscom/internet/directdietpillscom-diet-pharmacy-ripoff-subtly-misleading-receive-only-music-and-mess-171257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Consumer Suggestion

*Found Owner*

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, January 11, 2006

I found out the names of two important people in this scam operation. They are:

Stephen McMurtrey, CEO
Paulina Counsel, Complaint Contact

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#5 Consumer Suggestion

*Found Owner*

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, January 11, 2006

I found out the names of two important people in this scam operation. They are:

Stephen McMurtrey, CEO
Paulina Counsel, Complaint Contact

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#4 Consumer Suggestion

*Found Owner*

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, January 11, 2006

I found out the names of two important people in this scam operation. They are:

Stephen McMurtrey, CEO
Paulina Counsel, Complaint Contact

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#3 Consumer Suggestion

*Found Owner*

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, January 11, 2006

I found out the names of two important people in this scam operation. They are:

Stephen McMurtrey, CEO
Paulina Counsel, Complaint Contact

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#2 Consumer Suggestion

'Unsatisfactory'

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, January 11, 2006

Always check with bbb.org and search the company you are about to order from. If the company is listed, it will have the phone number and address. Call the number to see if you get a live person, and send an e-mail to see if you get any response. If you do this first, you are less likely to get ripped off. This company, by the way, received an 'Unsatisfactory' rating.
Good luck.

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#1 Author of original report

Found Address

AUTHOR: Dawn - (U.S.A.)

POSTED: Tuesday, January 10, 2006

Direct Pharmacy, Inc. 1033 State Road 436, Suite 201 Casselberry, FL 32707

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