Complaint Review: Directv - Internet
- Directv Internet USA
- Phone:
- Web: directv,com
- Category: Cash Services
Directv charging me after 3 alerts to cancel 2 phone and 1 in writing Internet
*General Comment: I was taught
directv is charging me for a month after i called 2 times and sent written notice to cancel. on 5/13 and 5/16 i called to cancel and on 5/16 2016 i sentwritten notice to cancel. they arecharging me for 5/16 thru 6/16 2016. they will not responde to my notices about my previous account except to threating me if i dont pay the 100 dollars that is involved. inaddition they were very rude to me when i tried to tell them i had already cancelled. this is a company that is screwing a lot of people and they need to be stopped. james
This report was posted on Ripoff Report on 07/23/2016 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/internet/directv-charging-me-after-3-alerts-to-cancel-2-phone-and-1-in-writing-internet-1318536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
I was taught
AUTHOR: James - (USA)
SUBMITTED: Saturday, August 06, 2016
Many years ago, I was told by a friend don't make the customer feel like they got bent over when you handed them a bill. Another friend told me if you can't sleep at night and worry about how you treated a customer. Then you did something wrong and should correct it. The Cable Industry doesn't worry or care who the cheat anymore. So if they don't want to make the customer happy I will, by taking down the dish and installing aTV Antenna. If they happen to have an IPTV device I will install that also. It's funny back in 1994 at a DirecTV meeting , they said we need you C-Band Dealers. Now in 2016 you need customers also if DirecTV wants to stay in business.
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