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Report: #1226770

Complaint Review: Directv - Nationwide

  • Submitted:
  • Updated:
  • Reported By: JShelby40 — Belton Missouri USA
  • Author Confirmed What's this?
  • Why?
  • Directv Nationwide USA

Directv Leaves Equipment For The Next Person To Pay For Removal El Segundo CA

*Author of original report: Thats Your Opinion

*General Comment: Are your hands broken??

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I have been calling around attempting to get this satellite removed from my back deck. I am a new resident and prior owners/renters had the service and I do not plan to use the service at all. 

When calling Directv, I was told that I had to remove it or get an Authorized Dealer to remove it because they don't handle installation or removal of equipment.

After been given a name of an "Authorized Dealer" I have learned as the new resident I would be responsible for paying to have this equipment (that does not belong to me) removed because the satellite is tacky on my deck and I want it removed.

I don't understand why a non-subscriber would have to pay to have equipment that belongs to the company or authorized dealer to be removed when in fact Directv or someone should have record of who had services at the residence and who installed the services at the residence which the Directv Representative claimed they did not have.

This report was posted on Ripoff Report on 05/04/2015 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/nationwide/directv-leaves-equipment-for-the-next-person-to-pay-for-removal-el-segundo-ca-1226770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Thats Your Opinion

AUTHOR: - ()

POSTED: Monday, May 04, 2015

 It's not my equipment and it's not my responsibility and it is a rip off for their authorized dealer to charge to remove their equipment.

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#1 General Comment

Are your hands broken??

AUTHOR: Tyg - (USA)

POSTED: Monday, May 04, 2015

 Are your hands broken?? If not then get off your butt and REMOVE IT YOURSELF!!! YOU have NOT been ripped off and YOU want someone else to PAY to remove what YOU can remove yourself. Its 4 bolts!!!!! STOP WHINING and take care of YOUR business!! Jeez!!!!

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