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Report: #1325561

Complaint Review: Directv - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Lucas — Miami Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • Directv Nationwide USA

Directv Unthorized charge in my checking debit account of $437.55 Nationwide

*Consumer Comment: That Excuse Doesn't Work Here

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 I had directv service for almost 5 years, last year in March I moved and I called them to move my service, they just put me in a new 24 month agreement called movers deal. Just because I moved I got impaled with new contract. So after 1 year I had to move again, but this location I could take the service with me, so I have to call and cancel the service. They charged me $280 in cancelation fee and other fees, they said they will send a box to get the equipments back. I never get the boxes and I got charged another $155 for the equipment that I didn't return. They send me a bill with a about of $437.55. So I call them to see what's going on and why I didn't receive the boxes to send their equipment back. So today I checked my bank account and I saw they charged $437.55 without my authorization. They not even have my new debit card numbers. I don't know how they get it and how they charged without my knowledge. So I call the bank to dispute the charge because it is a unthorized charge.

This report was posted on Ripoff Report on 08/30/2016 09:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/nationwide/directv-unthorized-charge-in-my-checking-debit-account-of-43755-nationwide-1325561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

That Excuse Doesn't Work Here

AUTHOR: Jim - (USA)

POSTED: Tuesday, August 30, 2016

As per your posting...this was YOUR account and YOU knew YOU were obligated to pay the bills for this account.  YOU also freely admitted here YOU knew the equipment had to be returned and YOUR failure to do that would mean YOU would have caused YOUR account to be assessed a fee for YOUR failure to return the equipment.  As per YOUR words, YOU did fail to return said equipment with YOUR excuse being they didn't send you a cardboard box...a simple cardboard box YOU could have made the effort to buy locally.  Bottom line...its just as YOU stated...YOU failed to return the equipment and as such, YOU gave YOURSELF extra fees as a direct result.  ABSOLUTELY NO RIPOFF HERE!

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