DirecTV Cancellation Fee Rip OFF! El Segundo California

if you have been with DTV since 2004 and you have not figured out thier scam I feel for you. Here's the think Americans, you have to ask questions, and read the paperwork your signing. Trust me then I say that if you would have read the paperwork from the installation tech that came to your house you would have seen the equipment contract agreement. Stop expecting companies to hold your hand. Read it for yourself. Don't get me wrong I had signed up with DTV back in 2006, and had to stop my direct payment, but never have got new equipment as I have read the fine print. Instead I have the equipment maintenance plan. So if equipment breaks its on them, and my law it will not allow the contract. See you need to be smarter them corp America. At the end you need to read what you sign. Sorry to be so cold, but it's the truth.

Dear Funnier!

The three customer service reps all stated the recorded phone call between myself and the lady helping me on August 2014 did not mention a two year contract!!! That same customer service representative I spoke to to rebut the charge also, said Directv would have pushed that call forward to another representative to also inform me that I would be in a two-year contract. That never happened!! She also said the technician should have informed me as well. Again, that never happened!! 

As I stated in my original blog, I had been with Directv since 2004 and would have been the last time I read the initial contract. As far as knowing that when they force an equipment upgrade down my throat, that it would automatically put me in a two year contract, I honestly did not know. And, Directv failed in their due dilligence to inform me I would be stuck in a two-year contract.

As far as my memory is concerned, it is quit clear, concise and spot on. Check the phone recording.

To rebut your answer regarding trying to get out of paying this bill: If I had been informed I would be stuck in a two-year contract, I NEVER would have taken the upgraded equipment! It is quit clear to me now what Directv's tactic was. They new I was upset with them and I had mentioned to them many times prior that I would be looking for another company (check the phone conversations). So they pushed an equipment upgrade to lock me in....

Oh yes, last but not least you attacked my honesty. I am an 23 year veteran of the Oklahoma City Fire Department. I assure you sir/maadam I am a very honest person and would pay this bill as I pay all my bills,  only if Directv would have disclosed I would be stuck in a two-year aggreement and it was a legitimate charge.

Best Regards

 Funny how being put into a 2 year contract is STANDARD with ANY service provider when you get new equipment. Just like your cellphone!!Im sorry to say this but HOW can ANYONE take YOUR word that you were not informed? YOU are attempting to get out of paying the ETF. YOU would say ANYTHING in order to NOT pay it. So I doubt the honesty of your tale due simply to the fact that YOU DONT BELIEVE YOU OWE THEM!!! Odds are that you WERE informed of this but like EVERY person who goes online, YOU CANT RECALL the entire conversation word for word. Meaning the MOST HONEST answer YOU could give is that YOU DONT REMEMBER if they told you about the new contract. Or that YOU dont recall the exact wording used. Now the great thing for them is that those calls are recorded. So if three different people told YOU no you still have to pay it, then odds are that they listened to the recording and found that YOU were indeed informed of the contract renewal and that YOU agreed to it. The REAL stickler is this, YOU AGREED TO ALL OF THIS when YOU signed the contract the first time!! Go read it and YOU WILL SEE FOR YOURSELF that it states that if you are out of contract and get new equipment then you will be under another 2 year contract in order to get that new equipment.