• Report: #1086877

Complaint Review: Directv

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  • Submitted: Tue, September 24, 2013
  • Updated: Tue, September 24, 2013

  • Reported By: Rick — Glendale Arizona
Directv
Glendale, Arizona USA

Directv Beware of Direct TV Glendale Arizona

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 Directv has some of the shadiest business practices out there.  Much better and cheaper options.  Their service is horrible and so is their tech support.  They do not care about the customer or resolving your issue.  They will actually tell you that you are lucky to have Directv, it's classic how the entire Company is oblivious to how horrible they are.

Directv will tell you a serivce is free but in the end the slip charges in.  They will automatically include you in subscriptions/renewals such as NFL Ticket, even if you ask them not too, and when you try to cancel they say you cannot per the contract.

The monthly subscription fees are outragous for the service you get.  Much better deals out there and better companies; not that Directv sets the bar too high.

Many times when ordering a pay per view event or buying a movie you had to call them to "refresh" the service on all of your sat boxes just to get what you paid for.  And yes you'd miss some of the pay per view event while sitting in queue, but Directv wont care about your inconvenience.  Instead of fixing this obivous issue they put the ability for the customer to "refresh" their service online; however, when a million other people are tyring to do the same thing on Sunday morning it takes down Directv.com and you'll be waiting an hour to get what you already paid for.

Directv is a horrible company, read around before you think about usign them, and if you can go without NFL Sunday ticket there is NO reason to have them as a provider.  They love to tell you all the reasons you should but when you sit down and think it through it's all BS.

 


This report was posted on Ripoff Report on 09/24/2013 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Directv/Glendale-Arizona-85038/Directv-Beware-of-Direct-TV-Glendale-Arizona-1086877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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