Directv/Verizon Identity Hijacked internet California

  I registered for Directv for the bundle pack which includes tv, verizon internet and telephone for one flat fee.  In November 2013 I called Directv to have this set up.  I was given an account number and a order ID.  Immediately I was transferred over to Verizon and was given a confirmation number.

  The agreement stated for $80 I will have  directv, internet and telephone.  I got a discount for paper-less bill, and 3 free months of premium channels.  All this was done over the phone.

   A tech was suppose to come to install the equipment on December 7, but never came by until December 10 2013.  

   Every time I called Directv I was told I have the bundle pack.  I had a lot of issues with my account.  I could not log in to my account with my email someone had changed it without notifying me.  I kept asking about my bill and was told the first month will be 2 seperate bills for directv and verizon.  Later only one bill for both companies.

   In the beginning of March I got a bill from Verizon for$137.21.  I called them and got the run around was told to call directv.               

  I called directv and they told me to call verizon.  For 2 days straight both companies kept telling me to call the other company. Finally on the third day a representative of directv told me a third party cancelled my order and took off the bundle.  I was never notified by either company of these changes.  Therefore, on my directv bill I have a different account number then the one I was given from the beginning.  

  Finally, after being very frustrated with this whole situation.  I tried cancelling directv but could not because I have a 2 year contract and I will be charged $30 per month.  So I got the cheapest deal they have for $37.  Until this day I had to call back to request for the box to send back there equipment since I had 3 tv's connected. Now I only have 1 tv connected.

  As for Verizon I was able to close my account and now I owe $208.50.  I no longer have internet and now I have to look for another company for internet.

 I thought that with directv i was going to get better service than time warner but i was wrong.  Now I have a big bill to pay and directv doesnt care or even tried to help me resolve my issue.