• Report: #1021582

Complaint Review: discount gold brokers

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  • Submitted: Thu, February 28, 2013
  • Updated: Thu, February 28, 2013

  • Reported By: harry — las vegas Nevada United States of America
discount gold brokers
los , California United States of America

discount gold brokers mike bermen paid in full,received months and months of excuses and promises for non delivery os merchandise los ngeles, California

*Consumer Comment: Attention Discount Gold Broker Customers

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   I PURCHASED GOLD BARS AND SILVER COINS, AND WAS TOLD DELIVERY WOULD BE IN 2-8 WEEKS.  AFTER 8 WEEKS I CONTACTED THEM  ABOUT NON-DELIVERY.  MIKE BERMAN TOLD ME THAT MY GOLD WAS IN CUSTOMS NOW.  DELIVERY WAS NEAR.   CONTACTED MIKE 4 WEEKS LATER  AND WAS TOLD THAT THEY ARE WAITING SHIPMENT FROM THE WHOLESALER.   EVERY CONTACT AFTER THAT I GOT NOTHING BUT EXCUSES AND PROMISES FOR NON-DELIVERY.  WHEN I CONTACT  THE DELIVERY DEPT, I NEVER GET A REPLY FROM THEM.  THIS HAS BEEN GOING ON FOR 3 MONTHS.  I DEMANDED A REFUND OF MY MONIES, MIKE SAID THE MONEY HAS BEEN SPENT, NO REFUND WOULD BE GRANTED EVEN THOUGH DISCOUNT GOLD HAD NOT FULFILLED THEIR PART OF THE SALE CONTRACT.   DOES DISCOUNT GOLD GET ANY REPEAT CUSTOMERS?

This report was posted on Ripoff Report on 02/28/2013 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/discount-gold-brokers/los-California-/discount-gold-brokers-mike-bermen-paid-in-fullreceived-months-and-months-of-excuses-and-1021582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Attention Discount Gold Broker Customers

AUTHOR: fraud Investigator - ()

Hi Discount Gold Brokers Customers

 

I dug further and discovered that we have recently issued an enforcement action against Discount Gold Brokers, Inc., on April 15 of last year. The “Desist & Refrain” order prohibits further sale of commodities to California customers. Please feel free to advertise the order against the company as you see fit. You may reproduce the actual order or provide the link to our website where it is posted: dbo.ca.gov/ENF/pdf/2013/DiscountGoldBrokers_dr.pdf.

 

As for current customers with grievances, the best advice I can give is for individuals to file a complaint with the California Department of Business Oversight so that we can further our official investigation into the company. Our complaints page is at dbo.ca.gov/Consumers/consumer_services.asp.

 

Complaints may also be filed online and the process to do so begins at this page:dbo.secureprtportal.com/pages/dfi_ecomplaint.aspx.

 

 

As stated on the webpages above, this is our philosophy regarding complaints:

 

The California Department of Business Oversight encourages the public to submit complaints if it is believed that a licensee of the Department is acting in violation of state law or has acted improperly. Complaints are also encouraged regarding any company or person that may be conducting unlicensed activity that is within the Department’s jurisdiction. The Department evaluates and reviews complaints for alleged violations of the laws we administer and take appropriate action as authorized under the law.

 

 

You may provide any or all of this information as you see fit.

 

Thanks,

ML

 

Mark Leyes

Director of Communications

Department of Business Oversight

1515 K Street, #200

Sacramento, CA 95814-4052

(916) 322-7180

Mark.Leyes@dbo.ca.gov

dbo.ca.gov

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