- Report: #1156727
Report - Rebuttal - Arbitrate
Complaint Review: Discount Tire Company
Discount Tire Company120 Avon Village Dr, Avon, Indiana USA
Discount Tire Company Avon Indiana store Sexist intimidation and lies to my wife Avon Indiana
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On June 21, 2014 my wife went to the local Discount tire store in for a routine balance and rotation. The Avon store manager used sexist intimidation towards my wife and refused to return my wife’s car to her. The store manager claimed the wheel studs were unsafe and wanted to have the car towed to a local automotive repair shop. Scam! Once I showed up he continued with his lies and refusal to return my wives keys. Were I come from this is called auto theft! I am a mechanical designer and have worked in this field for over 30 years. The store manager who it was obvious had no background in metallurgy was trying to tell me the wheel studs were bad. I inspected them and saw no damage. If he knew anything about steel and wheel stud design then he would know that these studs were designed to have a small recess after the shoulder and before the threads start. This is designed to relieve stress. The store manager then forced 110 pounds of rotational torque on the studs when reattaching the rims. Wow they did not break! The rotational forces would break a weak stud but yet these held tight! Then he had a tow truck driver force my wife’s car under its own power up an extreme incline on to his flat bed truck. This placed great torque not only on the wheel studs but also the drive train of the car as well. Once again if these wheel studs were as weak as the manager claimed they would have broken off but they did not. The tow truck driver was a good sport and after dropping my wife’s car off across the street, told me that this discount tire store calls him all the time to have cars towed to a repair shop. Sound like this discount tire store as a scam going with one of the local repair shops. I drove the car home without any problems. These sexist attitudes and lies by Discount tire of Avon will not stand!!!!
This report was posted on Ripoff Report on 06/23/2014 06:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Tire-Company/Avon-Indiana-46123/Discount-Tire-Company-Avon-Indiana-store-Sexist-intimidation-and-lies-to-my-wife-Avon-Ind-1156727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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