• Report: #652513

Complaint Review: discountcigarettesmall.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, October 18, 2010
  • Updated: Mon, October 18, 2010

  • Reported By: Victoria — New York New York United States of America
discountcigarettesmall.com
Internet United States of America

discountcigarettesmall.com cigars4u.com and Nelson Trading LLP NON-DELIVERY OF MERCHANDISE, Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On August 16, 2010, I ordered 12 Cartons of Cigarettes from Discount Cigarettes Mall.com on the internet and the order was shipped on August 19, 2010 after payment was received. The website states to allow 2 - 3 weeks for delivery. The total amount of the order was $282.60 including shipping.

The $282.60 Total Order Amount posted on my Master Card Account and was paid. Within two weeks I received one-half of my order, which Totaled $157.20. This amount is for 6 Cartons of Glamour Menthol Cigarettes for $100.80 plus one-half of the shipping fee of $56.40.

However, the second half of the order for 6 Cartons of Armada Red Cigarettes for $69.00 plus one-half of the shipping fee of $56.40, which equals $125.40, has NOT been received.

Since the entire order shipped on August 19, 2010, it is now 2 months that I have been waiting for delivery of the second half of my order.

I have written approximately 15 E-mails to the Merchant and have never received a response to my inquiries, when this order will be delivered or if they intend to re-ship this order. Once in a while, I get an automated response which states A New Ticket has been made with no other explanations.

I have tried to settle this problem amicably with the Merchant and have practically begged for a response from them, but to no avail.

My Credit Card Company states that they cannot help me, due to the fact that this company is not located in the USA. This transaction was an International Transaction. I believe Discount Cigarettes Mall is located in Asia.


This report was posted on Ripoff Report on 10/18/2010 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/discountcigarettesmallcom/internet/discountcigarettesmallcom-cigars4ucom-and-Nelson-Trading-LLP-NON-DELIVERY-OF-MERCHANDISE-652513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on discountcigarettesmall.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory