• Report: #644318

Complaint Review: Dish Network

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  • Submitted: Sat, September 25, 2010
  • Updated: Tue, February 15, 2011

  • Reported By: Ken — Alamogordo New Mexico United States of America
Dish Network
englewood, Colorado United States of America

Dish Network One of the most dishonest companies out there englewood, Colorado

*Consumer Comment: Come on now really.....!

*UPDATE Employee: Dispute

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I can go on and on and I will. I have never had the same bill for more than 2 months in a row. As you may know they lost a law suit and had to reduce prices for a period of time. The did mine, but one month they added the reduction right back on the next month.

I signed up over the phone with an emarket company and was told I would have a fixed price. Of course that never happened and Dish says they can change prices at any time, which you agree to when you sign when having the installation done. This even though you were sold the service as a fixed rate.

Their CEO goes on TV and advertises that there is no charge for HD, NEVER, EVER. Yet I am charged $10 a month. However they say I can get HD free if I resign for another 2 years, or I can PAY a one time charge of $99 for FREE HD.

Also I was to have Cinemax for a year for 1 penny. They removed it after 10 months.

Dish Network is crooked beyond belief. Do not ever use them, not for a second.

 


This report was posted on Ripoff Report on 09/25/2010 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/englewood-Colorado-/Dish-Network-One-of-the-most-dishonest-companies-out-there-englewood-Colorado-644318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Come on now really.....!

AUTHOR: anonymous - (United States of America)

Becky, do you and Mr. Bursa take a look at all these complaints and see the amount of them here on this site.  Are you all so blind at Dish that you can not see that the consumers feel cheated.  Something is obviously wrong with your company as none of your rebuttals give real hard core clarification.........just like calling someone at the number..........and hope too that you get someone that is not outsourced.  Your company is bilking us.  Bottom line.  And it will catch up.
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#2 UPDATE Employee

Dispute

AUTHOR: BeckiB@Dish Network - (United States of America)

Hi there! My name is Becki Barned. I am with Dish Network customer service. I read your post, and I am sorry for the frustrations you have had with Dish. We do strive for customer service, and do want all customers to be satisfied with our services; billing included. With HD free for life, you are able to get that promotion with the two options you noted. It is agreat service, i do suggest participating in the promotion! With Cinemax for a Penney, if auto pay if removed from the account for any reason, then the promotion ends. So that may have been why it was removed. If you have any further questions, or comments, feel free to find us on Twitter or Blog back!

Thanks,

Becki B.

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