• Report: #959634

Complaint Review: dish network

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  • Submitted: Wed, October 24, 2012
  • Updated: Sat, November 03, 2012

  • Reported By: Jim — Henderson North Carolina United States of America
dish network
http://www.dish.com/redirects/partners/amazon/ Internet United States of America

dish network Ripoff amazon offer through dish network , Internet

*UPDATE Employee: Follow-Up

*Author of original report: dish update

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Company completely lied about gift card offer!

 I signed up with dish, I did everything I was supposed to do concerning the gift card. And it never came and now they say there is nothing they can do. 

This report was posted on Ripoff Report on 10/24/2012 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/dish-network/internet/dish-network-Ripoff-amazon-offer-through-dish-network-Internet-959634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Follow-Up

AUTHOR: MikeL DISH - (USA)

Jim,

That's great to hear that everything got resolved with that and your frustration was understandable.  Please don't get the impression that we're trying to sweep your issue under the rug as our primary goal is to ensure that every customer's issue or request is duely noted and provided a resolution as quickly as possible to that they can continue to enjoy the service.  I will definitely get your feedback passed along for future improvements and if there's anything else I can be of assistance with, let me know at michael.lemar@dish.com!
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#2 Author of original report

dish update

AUTHOR: Jim - (United States of America)

 Well after finally getting someone at dish who actually cared and explaining what happened.  She decided to give me a $10 credit for 10 months for the amazon offer.  After about 6 months of online chats and phone calls this is resolved.  Even though I got the credit to make up for the card, I feel this is deceptive on dish networks part to get you to sign up and then they never send the card.  What they are hoping is that the customer just forgets about it.  
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