• Report: #1155384

Complaint Review: dish network

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  • Submitted: Tue, June 17, 2014
  • Updated: Tue, June 17, 2014

  • Reported By: william bair — maidsville West Virginia
dish network
Nationwide USA

dish network did not inform me of the early termination fee i had a package deal with windstream comunications for phone internet and tv i moved to a different state when i call they told me they was going to charge my debit card 280 i told them i didnt authorize that and they said i did when i signed a contrart with guy i signed with who installed the service and he never stated that he could barely speak english i called customer sevice and they told me they didnt need me to authorize this they would take it anyway Nationwide

*General Comment: I agree

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 I had a contract with windstream communications for a triple service I called and cancelled my service with them when I moved to another state they do not offer service in the all of a sudden I start getting bills for dish when I called them to tell them I don't have their service they told me I owed 280 dollars for early termination and they r gonna take it from my debit card I told them I didn't authorize them to do this and they said they didn't need my ok  this cant be legal


This report was posted on Ripoff Report on 06/17/2014 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/dish-network/nationwide/dish-network-did-not-inform-me-of-the-early-termination-fee-i-had-a-package-deal-with-win-1155384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

I agree

AUTHOR: diablokda - ()

Hi I also was taken for $771 and change my thing was I was told by the sales dept that after a year if I cancelled that there was no fees for canceling after that , not only did I get the early cancelation fee but the fee for the equipment also , the sleazy thing they did to me was use a debit card that was only used to pay the dollar to hold the quote price , my wife used her debit card to set up the account after being told they were gonna hit her with a fee we got upset as we explained what was told to us prior she cancelled her card with bank , they never shipped out the return box for the equpiment so charged my debit card instead without notice ?

my bank said they cannot charge any bank debit card for collection stuff such as early fees and we after they advised me to put a stop on charges to cancel card and they will within ten days give me my money back and not send them the money , they have to go a normal collection route , they have poor customer service and lie to get you to sign up , I never read that fine print , as most don't , we take the word verbally to be the truth since they are with the company , good luck ! 

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