Complaint Review: Dixie Home Crafters - Gutterguardian - Lebanon Tennessee
- Dixie Home Crafters - Gutterguardian 6981 EastGate Blvd. Lebanon, Tennessee United States of America
- Phone: 615-242-1979
- Web:
- Category: Building Products
Dixie Home Crafters - Gutterguardian removed my gutters and did not re-install (took money and went out of business) Lebanon, Tennessee
*Author of original report: Yes.....Maybe!
*General Comment: Dixie Home Crafters problems also
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Contacted Dixie Home Crafters to remove and re-install my gutters for roof repairs due to storm damage. The gutters had a lifetime warranty and to remain valid all work had to be performed by them. They came to my home and removed the gutters and told me this was the easy part, to re-intall would take a lot longer. They got 1/2 the money up front and when it came time to re-install they would never return the numerous phone calls I made to the regional and corporate offices. My gutters are still in my back yard and I just found out today, 10/4/2012, that they went out of business on 9/17/2012. What a ripoff!! Now I have to find someone else to re-install and my lifetime warranty is not worth a penny.
This report was posted on Ripoff Report on 10/04/2012 06:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dixie-home-crafters-gutterguardian/lebanon-tennessee-37090/dixie-home-crafters-gutterguardian-removed-my-gutters-and-did-not-re-install-took-mone-950651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Yes.....Maybe!
AUTHOR: Sonja - (United States of America)
SUBMITTED: Thursday, November 01, 2012
Hello,
From the research I have done, they are no longer in business... maybe. I contracted through the (Dixie Home Crafters) Lebanon, TN office for my gutters. I also, contacted the patient owner, KGuard, and they stated "the equipment furnished to them has been reteived from the locations I contacted" and there was no company for me to file a claim against. I called the installer's phone number and someone else answered and said they are still trying to recover, from an employee who left the company and still working out of a Nashville TN office. I believe they closed the offices they had, but will resurface again. The person I had talked too, who had the regional repesentatives phone, has never returned my phone calls for answers. I have sent certified letters to both the regional and coorporate offices, with all returned. I am willing to help you with the information I have found and give you some advise as to your search for justice. They are a distributator and all the products come from a supplier. In my instance, KGuard. Check your warrenty and contact the manufacturer and complain. Maybe when they re-surface as another company, there will be enough complaints, they will not do business with these people. I wish you luck. I have had nothing but additional cost.
Sonja
#1 General Comment
Dixie Home Crafters problems also
AUTHOR: Broken - (United States of America)
SUBMITTED: Thursday, November 01, 2012
Dixie Home Crafters of Chattanooga , TN installed 13 lifetime warranty windows in our home in Feb 2009 for the amount of aver $12,000. A few months ago it looks like the seal has broken and 3 of them are discolored on the inside. My husband started calling and found out that the Chattanooga branch was out of business. Is the corporate headquarters in Atlanta out of business also?
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