- Report: #1094269
Report - Rebuttal - Arbitrate
Complaint Review: Doc Prep USA, inc
Doc Prep USA, inc8461 Lake Worth Road #208, Lake Worth, Florida USA
Doc Prep USA, inc, Document Preparation Services, Michelle Evans, Diane Dufort Services never rendered. Issued a non sufficient refund check. Lake Worth Florida
*Consumer Comment: Also cheated out of money by Michelle Evans!
*Author of original report: ok
*REBUTTAL Owner of company: JOHN ANNUNZIATA WHO LIVES AND HAS A BUSINESS IN CORAL SPRINGS, FLORIDA, RIPPED OFF MANY PEOPLE FOR OVER $41,000!! AND HIS MOTHER AS WELL!
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In June of 2013 I paid in full "Michelle Evans" and "Diane Dufort" to prepare and file a bankruptcy case for me. A month went by and I had called Michelle to get my case number. She did in fact give me a case number. But when I called the courts to verify, I was told that my bankruptcy case had never been filed at all and they have no records with my social security number or name in the Southern District of Florida (where my bankruptcy case was to be filed). I then made several attempts to contact "Michelle Evans". Finally called her from a different number and was able to reach her. At which point she was very apologetic, I was told that the paperwork was sent back to her from the courts (not true - the court never issued a case number), her mother was in the hospital, her mother died, that she had been in a car accident, the excuses were endless. But then "Michelle Evans" said that she would send me the bankruptcy paperwork along with a refund check. The paperwork i received In October 2013 was not dated at all but signed by "Diane Dufort" (Michelle's mother apparently). I then tried to cash the check in order to pay the filing fee at which point I found the check to be no good (insufficient funds). I have tried every day to cash the check and still insufficient funds. I called "Michelle Evans" on October 23rd, 2013 and left a voicemail. And again today on October 24th, 2013, I tried to call "Michelle Evans" and was forwarded to her voicemail where I left a message. I then had my mother call the same number and act as if she needed assistance with document services. "Michelle Evans" was more than happy to assist her...at which point my mother had told her who she actually was and was calling to find out what was going on with the refund check. My mother told "Michelle Evans" that if she does not correct the situation that we would be filing complaints, spreading the word, and contacting the courts about her service at Doc Prep USA Inc (Document Preparation Services). Michelle told my mother to "get in line" and hung up on her. I then received a text message from Michelle asking me to please not contact the courts and that if I did it would make things worse for her and I would never get my money back for anything.
This report was posted on Ripoff Report on 10/24/2013 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Doc-Prep-USA-inc/-Lake-Worth-Florida-33467/Doc-Prep-USA-inc-Document-Preparation-Services-Michelle-Evans-Diane-Dufort-Services-n-1094269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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