- Report: #458244
Report - Rebuttal - Arbitrate
Complaint Review: Doc's Auto And Tire Center
Doc's Auto And Tire Center233 W. Broad St. Cookeville, Tennessee U.S.A.
Doc's Auto And Tire Center Doc's Auto doesn't do the right thing Cookeville Tennessee
*Author of original report: Truth
* : Danny and Dock are honest as the day is long
* : There are always TWO sides of a story
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Several weeks later my car started driving funny- wobbling and the steering seemed off. Then one night after 11:00 p.m. I left work and my car was driving really badly.
I usually travelled the interstate on my 15 minute drive home but was afraid to with the car driving like that. All my family was 2 hours away and I just wanted to get home so I tried to go on the road with a lower speed limit hoping I would make it.
I only got 1/2 mile up the road when I heard a loud grinding noise, saw sparks flying and saw my tire shoot up in the air. My wheel had totally flown off and caused pretty bad front end damage to my car! I was so thankful I didn't have my small daughter with me. Especially if we had been on the interstate. Going at that rate of speed someone would have been killed. Luckily being late at night no one was around to be injured by the flying wheel. Some guys walking around a little ways off rolled the wheel back to me.
I was afraid being a lady by myself stranded at that late hour. A police officer arrived, looked at the vehicle and said the lug nuts were stripped. Some friends from work passed through behind me and gave me a ride home thankfully. The car was towed. This happened Saturday and I was off Sunday.
Monday I go to Doc's to tell them what happened and they denied putting the tire on. But I knew. I had just been in there weeks before getting that specific tire put on. I had the receipt and I showed them but it didn't specify what tire they had replaced so they refused to take responsibility for their actions.
Myself, my daughter, or another motorist or pedestrian could have been killed! It made no difference to them. They didn't care or try to do the right thing.
I had to pay a $1,000.00 insurance deductible out of pocket which was hard to do being a single mom. The insurance adjustor and the garage I had the car fixed at agreed the lug nuts were stripped. The insurance company tried to help me get the deductible from them but they wouldn't do the right thing and pay it knowing good and well what they had done. But I thank God no one was hurt. My mother and I used to do lots of business at Doc's and now we can't stand the sight of the place.
Please do not have anything done at Doc's. If you do you are putting your life or someone else's at risk.
This report was posted on Ripoff Report on 06/03/2009 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Docs-Auto-And-Tire-Center/Cookeville-Tennessee-38501/Docs-Auto-And-Tire-Center-Docs-Auto-doesnt-do-the-right-thing-Cookeville-Tennessee-458244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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