• Report: #878452

Complaint Review: Dolce Vita Espresso

  • Submitted: Fri, May 04, 2012
  • Updated: Mon, May 07, 2012

  • Reported By: ZEROTOLERANCEFORHATE — West Hollywood California United States of America
Dolce Vita Espresso
10110 Camarillo Pl Los Angeles, California United States of America

Dolce Vita Espresso Matthew Schwartz HOMOPHOBIC OWNER SENDS HATE EMAIL AND REFUSES TO DO BUSINESS WITH GAY EMPLOYEES Los Angeles , California

*REBUTTAL Owner of company: No, these are not the facts.

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I used Dolce Vita to repair my equipment one time a few months ago. Our business is located in West Hollywood which is known for having a higher number of gay residents. During the repair, Matthew Schwartz, the owner and sole operator of Dolce Vita, made several tongue in cheek remarks about the sexual orientation of our patrons and employees. I tried to ignore figuring he must have some poor sense of humor. I paid him for stopping by and that was it. Today I contacted him to have my machine looked at again and this is the email I received:

 

matthew schwartz 10:09 AM (0 minutes ago)to me Images are not displayed. Display images below - Always display images from matthew.schwartz@gmail.com

You will need to find a gay espresso repair tech  I'm quite serious

Matthew is clearly homophobic and a sad, pathetic human being. If you would like to support bigots then by all means do business with this man.


This report was posted on Ripoff Report on 05/04/2012 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dolce-Vita-Espresso/Los-Angeles-California-/Dolce-Vita-Espresso-Matthew-Schwartz-HOMOPHOBIC-OWNER-SENDS-HATE-EMAIL-AND-REFUSES-TO-DO-B-878452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

No, these are not the facts.

AUTHOR: DolceVitaEspresso - (United States of America)

Mr. Quinones conveniently does not include the second email I sent to him in which I explicitly describe the reason I will not do business with him.  This has nothing to do with homophobia, in fact I am the victim here.  His is a gay establishment with personnel that were extremely hostile to me as a gender-straight technician when I attempted a service call several months ago, and I was so uncomfortable I left almost immediately. and I explained this to him, and he AGREED with me that my version of the facts was probably correct.   My second email further outlines the fact that gender discrimination goes both ways and this is unfortunately what I experienced.  Mr Quinones, I suggest you put up my second email so the full version of these events can be viewed by all.
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