• Report: #933217

Complaint Review: Dollar Car Rental

  • Submitted: Mon, August 27, 2012
  • Updated: Mon, August 27, 2012

  • Reported By: GrahamsVA — Blacksburg Virginia United States of America
Dollar Car Rental
Ft. Lauderdale Airport, Ft. Lauderdate, FL Ft. Lauderdale, Florida United States of America

Dollar Car Rental Dollar Rental Dollar ripping customer's off with Toll Administrative fees Ft. Lauderdale, Florida

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In June, we flew into Ft. Lauderdale and rented a car from Dollar Rental to drive to Islamarado.  The salesman first talked me into a bigger car...which I did not want and did not realize the cost until I signed on the "dotted line".  The salesperson NEVER told me about how tolls worked in FL and the Dollar Rental policy of charging $25 PER Toll!! 

A month later I received TWO letters and TWO charges to my credit card from Dollar for $103 EACH for a total of $6 in tolls.  So the total cost of me renting a car for 4 days was $480 instead of $274 (for the actual car rental).  I had set a budget for this trip and the extra $200 just put it over the edge.  This is fraudulent for a company to do this, when there is no option to pay the toll manually.

This report was posted on Ripoff Report on 08/27/2012 12:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dollar-Car-Rental/Ft-Lauderdale-Florida-/Dollar-Car-Rental-Dollar-Rental-Dollar-ripping-customers-off-with-Toll-Administrative-fee-933217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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