- Report: #696160
Report - Rebuttal - Arbitrate
Complaint Review: Dollar Rent a Car
Dollar Rent a CarInternet, Florida United States of America
Dollar Rent a Car DTG Operations Charged for a car upgrade that I did not authorize Internet, Florida
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When I arrived, they said that they did not have a car of the type I requested (standard), and offered me a jeep. I did not want a jeep. So they offered me a full size car. They never mentioned anything about an upgrade or paying more money.
When I returned the car, they charged me almost $10 per day more for an upgrade. They also tried very hard to get me to purchase insurance at $26 per day, even though I kept telling the guy I already had coverage.
I complained to the company, but they claim I agreed to pay for the upgrade.
This report was posted on Ripoff Report on 02/16/2011 03:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dollar-Rent-a-Car/Internet-Florida-/Dollar-Rent-a-Car-DTG-Operations-Charged-for-a-car-upgrade-that-I-did-not-authorize-Intern-696160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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