• Report: #696160

Complaint Review: Dollar Rent a Car

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  • Submitted: Wed, February 16, 2011
  • Updated: Wed, February 16, 2011

  • Reported By: Danny E — Arlington United States of America
Dollar Rent a Car
Internet, Florida United States of America

Dollar Rent a Car DTG Operations Charged for a car upgrade that I did not authorize Internet, Florida

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On February 8, 2011 I rented a car from Dollar Car Rental in Tampa Florida.  I had made a reservation on Expedia.com.   

When I arrived, they said that they did not have a car of the type I requested (standard), and offered me a jeep.  I did not want a jeep.  So they offered me a full size car.  They never mentioned anything about an upgrade or paying  more money.   

When I returned the car, they charged me almost $10 per day more for an upgrade.  They also tried very hard to get me to purchase insurance at $26 per day, even though I kept telling the guy I already had coverage.  

I complained to the company, but they claim I agreed to pay for the upgrade.

This report was posted on Ripoff Report on 02/16/2011 03:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dollar-Rent-a-Car/Internet-Florida-/Dollar-Rent-a-Car-DTG-Operations-Charged-for-a-car-upgrade-that-I-did-not-authorize-Intern-696160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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