• Report: #1020209

Complaint Review: dollar rent a car

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  • Submitted: Mon, February 25, 2013
  • Updated: Mon, February 25, 2013

  • Reported By: psc — mcallen Texas United States of America
dollar rent a car
lockbox 2190 tulsa, Oklahoma United States of America

dollar rent a car rip off company tulsa, Oklahoma

*Consumer Comment: Be as "Livid" As You Wish!

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i live in a small town.rented a car at our  airport.here in our area there  are  no tollways.i travelled to houston.its been ages that i drove there.my hotel  was near a tollway.returned the car ,as scheduled.that was in jan 2013.then,i checked ny credit card late last week.i was in disbelief that there was another charge from dollar rent a car,dated the 7th of feb.then,on feb 23 ,i received a bill from this fraudelent company that i incurred two incidents of not paying the tollway.amount was  50 cent,admin fee was $ 15.they charged me 31 total.I was livid! attempted to dispute charge,but they were not open sat.

so,today i called up and spoke to an arrogant agent.when i tried to speak w/ her supervisor,she told me that he cannot do anything about the charge and was placed on hold for a long time.i called back anew and was placed on hold for a long time.so i hung up.i told the first one that nobody in their branch mentioned the tollway fee.i believe there is no tollway where i live.she told me that she was not present during the transaction ,so she wouldnt believe me. i informed here that there was no booth to pay toll and was told that it is all electronic.on the bill ,it say thy can charge up to 5 occurence per rental.this is just a rip off.i just hope a class action suit will be filed and will join it in a heartbeat!

This report was posted on Ripoff Report on 02/25/2013 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/dollar-rent-a-car/tulsa-Oklahoma-74182/dollar-rent-a-car-rip-off-company-tulsa-Oklahoma-1020209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Be as "Livid" As You Wish!

AUTHOR: Jim - (USA)

Because you don't have a clue what you're talking about!  Did you read the contract you signed?  Did you read the notice the disclosure about TOLL ROADS and YOU running the tolls?  I don't care how long its been since you've driven that route...YOU are the driver and if YOU don't know YOU drove on a tollroad then please get off the road because YOU are a hazard to the public.  YOU drove the car.  YOU used a tollroad.  Be as "livid" as you wish.  Wail all you want about "class action" but the bottom line is YOU were the driver.  YOU ran the tolls.  How sorry does this get???  And no, Einstein, I don't work for them!!!
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