- Report: #1111319
Report - Rebuttal - Arbitrate
Complaint Review: dome climbers
dome climbers702 E. Aber; Tucumcari, New Mexico USA
dome climbers.com. The only person I have a name and phone number for is a Rodney Ward. at 575-708-0571 also 575-815-8845. severely defective incomplete product ; extremely delayed; unreturned calls; rude Tucumcari New Mexico
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Ordered a 6x15foot geo dome more than 30days prior to Christmas as the major gift for four children under the age of 10. Paid over $346 by card on 11/26/13. Called the company and was assured it would arrive well before Christmas.
Needless to say when it had not arrived the week before Christmas we frantically called and called and when Mr. Rodney Ward did answer back by text he still assured us it would arrive on time.
It didn't arrive until the 26th and in makeshift boxes from a known home improvement company. When opened, only pvc pipe with writing all over it and shabbily painted ends were in the box. No connectors, bolts, or screws of any kind. No response to any calls or texts.
We either want the product we paid for or our money back.
This report was posted on Ripoff Report on 12/28/2013 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/dome-climbers/Tucumcari-New-Mexico-88401/dome-climberscom-The-only-person-I-have-a-name-and-phone-number-for-is-a-Rodney-Ward-a-1111319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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