- Report: #988894
Report - Rebuttal - Arbitrate
Complaint Review: domeclimber.com
domeclimber.com3326 St. Paul Street Denver, Colorado United States of America
domeclimber.com playdomes.com DOME CLIMBER AND PLAYDOMES DON'T PERFORM AS ADVERTISED playdomes.com Denver Colorado
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They took my money via credit card payment, including payment for expedited shipping and then I didn't hear from them for weeks. They didn't return phone calls or emails for weeks. I finally did receive the climbing dome - in two separate shipments - but it was not the style/size/color I had ordered. I requested that they send me replacement pieces to complete the product as I had ordered it. They were non responsive.
I called my credit card company to dispute the charges. They put a hold on payment from the company's bank. I received a phone call and email and they said they would send me replacement equipment.
Because I had received part of the equipment and believed in good faith, they would send the rest to complete my order I cancelled the fraud dispute. My mistake. I never heard from them again and never received my correct order. I continue to try and contact them by phone and email and finally decided to give up with that and move on. I wasted several months of my time and money on this and did not receive what I ordered.
After this entire episode, I did a web search on this name and learned many others had similar problems. I don't recommend ordering anything from them as it will be a huge headache and if you receive anything its unlikely to be what you ordered.
This report was posted on Ripoff Report on 12/30/2012 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/domeclimbercom/Denver-Colorado-/domeclimbercom-playdomescom-DOME-CLIMBER-AND-PLAYDOMES-DONT-PERFORM-AS-ADVERTISED-playd-988894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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