ED Magedson – Founder
Domino's PizzaAberdeen, Maryland USA
Domino's Pizza Bad Pizza, Marketing Gimmickery Aberdeen Maryland
I just ordered a pizza from Domino's I asked them for an xtra large pizza with cheese and pepperoni. I noticed in the menu they had 4 sizes (which I thought was a little bit weird) the Xtra Lg was listed at $13.99 and 1 topping was an additional $1.90. I picked up the pizza and thought it seemed a little small for an extra large and they rang it up as $18.86. I also thought that was a little high but took it home anyway. When I got home an opened the box I noticed a pool of grease in the center of the pie completely puddling through to the box.
Then I measured the diameter of the pie and it was 15.5 inches (yes, 4 sizes, this is their biggest and its 15.5 inches). I quickly do the math and add up the bill 13.99+1.90+ 6% tax = $16.84. But they charged me $18.86??? I call them up and tell them I have a few questions.
First off I say I just got an xtra lg cheese and pepperoni and they charged me $18.84 why? The Mgr checks my order and says its because I ordered an xtra lg double cheese and pepperoni pizza. Next, I tell him this pizza is inedible. There is a large puddle of grease in the center of the pie. He says "Bring the pizza back and we will give you a new one. I tell him I don't want to go back out again and he says we will credit your TF# so when I come in the next time it will be there. So lets review:
1. They mess up the order, a simple xtra lg cheese and pepperoni pizza.
2. They cant even make the pie without a large puddle of grease soaked straight through to the box
3. They over charge me $2.02 meaning they cant ring up an order correctly.
4. They want me to bring the pizza back in but eventually credit my phone number.
I will NEVER go back to Domino's again and share what I've learned with whomever will listen.
This report was posted on Ripoff Report on 03/29/2014 06:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dominos-Pizza/Aberdeen-Maryland-210001/Dominos-Pizza-Bad-Pizza-Marketing-Gimmickery-Aberdeen-Maryland-1134766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.