- Report: #564637
Report - Rebuttal - Arbitrate
Complaint Review: Dominos Pizza
Dominos Pizzaon the corner of Francis Lewis & Hollis Blvd Queens Village, New York United States of America
Dominos Pizza Delivery man is a thief and the manager backed him up b/c he's from the same country Queens Village, New York
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Everyone who reads this might find it silly that I'm writing about this now but here goes. About a month ago I ordered a pizza from my local dominos, I didn't have any change all I had was a fifty dollar bill so I decided to place my order oover the phone instead of online which is what I normally do. After I placed my order I informed the person who took my order that I intended to pay with a fifty so to have the driver come with adequate change.
Pizza delivery man shows up surprise surprise, I can't find my money I'm sitting there looking like a total idiot while the man stares me down like I planned the whole thing or something. So then I politely explain to him that I can't find my money and offer him my most sincerest of apologies. He makes a call to his manager on his cell phone and says something in pakistani or arabic I couldn't make out the dialect.
He then asks me if I'm able to pay by credit card, I tell him no that all the money I had was the fifty dollar bill. He then turns around and walks back to his car and slams the door shut pretty hard from what I could tell. I walk back to my room and I look at my reflection in my full length mirror, guess where the fifty dollar bill was?? Ding! Ding! Ding!
You've guessed correctly it was tucked into the corner of my mirror I forgot that I put it there. I call dominos back up I spoke to the same person I'm guessing it was the manager and I informed him that I've found the money we both laugh about the incident and he says he'll send the delivery guy over in a jiffy.
The delivery man shows up I hand him the money and he hands me my change, no I didnt count it because I really thought that he counted out the change correctly. My husband comes home looks through the change and goes "how the hell did you get 12.00 back and your food only came up to 18.00? and you paid with a 50??"
I jump up and I'm like get the f*** out of here u mean theres like 20 something in change and he goes no count it yourself. Sure enough there were only 12.00 there, we made this discovery about 2hrs after the food was dropped off my husband insisted that even though it was late to still call them up and point out their mistake and ask them to give me the rest of the change.
I called them up and I asked to speak to the manager, I told him about the situation he then yelled something in pakistani/arabic to the said person then he told me to hold on. The person came to the phone and I politely explained to him that he had forgotten to give me the rest of my change. He immediately became defensive and insisted that I recount my change because he has given me the correct amount he then told me to go check my pocketbook.
When I insisted that he HAD NOT given me the correct amount he told me that he did and he told me goodnight and hung up in my face. I went out the next and showed up in the store in person where I was greeted by a manager who informed me that he didn't know anything about the previous nights deliveries because he was a manager from another store, sent to cover for one who didn't come in that day.
So.....I lost a good amount of money because some jerk off couldn't count I hope he spent the money well...that loser...
This report was posted on Ripoff Report on 02/04/2010 03:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dominos-Pizza/Queens-Village-New-York-/Dominos-Pizza-Delivery-man-is-a-thief-and-the-manager-backed-him-up-bc-hes-from-the-sa-564637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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