• Report: #1053673

Complaint Review: Double Tree Hotel 6000 Memorial Parkway SW, Huntsville, Alabama, 35802, USA

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  • Submitted: Fri, May 24, 2013
  • Updated: Fri, April 11, 2014

  • Reported By: Taddler — huntsville Alabama
Double Tree Hotel 6000 Memorial Parkway SW, Huntsville, Alabama, 35802, USA
6000 Memorial Parkway SW, Huntsville, Alabama, 358 6000 Memorial Parkway SW, Huntsville, Alabama, 358, Alabama USA
  • Phone: TEL: 1-256-882-9400
  • Web:
  • Category: Hotel

Double Tree Hotel 6000 Memorial Parkway SW, Huntsville, Alabama, 35802, USA Sub Contracted Alexander Cleaning Service to employ workers less money and i believe they knew these house keepers werent making min wage. Huntsville, Alabama

*UPDATE Employee: Proof of Per Room Wage

*Author of original report: Liar

*REBUTTAL Owner of company: Regarding Alexander Cleaning

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 tHE SUPERVOSOR AT dOUBLE Tree also told new housekeepers that any beer they find must be giving to the Supervisoer and any food al well.Normally those items if unopened are always a house keepers perks.This manager i beleive to be also taking tips that are left for the house keepers.They also employ 3 questionable migrant housekeepers which i think were the before HB-56 law went into affect.The Sub Contract Alexander Motors cleaning service lady so they can exploit there less than min wage 3 dollar a room system.These housekeeprs even on a good day take 30 min to clean a room and two times 3=6 Gollars an hour.When these high rollers leave a beer or 2 or a dollar or two they dont expect it to go to a manager that does no manual work at all do they?These low pay practices were commen when illegal workers were in Alabama now that HB-56 makes companys use E Verify Comapnys like Hilton just cheat and use temp services that will have there workers make less than min wage.Hilton restore your good name drop Companys that exploit people !


This report was posted on Ripoff Report on 05/24/2013 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Double-Tree-Hotel-6000-Memorial-Parkway-SW-Huntsville-Alabama-35802-USA-/6000-Memorial-Parkway-SW-Huntsville-Alabama-358-Alabama-35802/Double-Tree-Hotel-6000-Memorial-Parkway-SW-Huntsville-Alabama-35802-USA-Sub-Contracte-1053673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Proof of Per Room Wage

AUTHOR: Alexander Cleaning - ()

Proof can be provided with no problem for anyone that wishes to come and see wage statements for this property.  All our financial information is stored in the system for the past year. This also goes for all E-Verify information.  We do not hire employees who cannot provide valid right to work status in this country.

As mentioned in the previous rebuttal - ALEXANDER CLEANING is not responsible for the policies put in place by the hotel regarding taking home items left in the room by previous guests.  That is a rule put in place by the HOTEL - if you have a further issue with not being allowed to take home alcohol then take it up with the hotel and stop the ridiculous accusations against this company. 

If you are unable to clean two hotel rooms in a one hour period then you are in the wrong profession.  We have a lot of staff that can clean 3 to 4 rooms an hour - professionally, pristine and with no issues found by the inspector/housekeeping manager.  Again, good luck with your future ventures.

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#2 Author of original report

Liar

AUTHOR: Taddler - ()

Alexander paid there housekeepers only 3 dollars a room x2=6 dollars which is below minimum wage.Dont get on here and lie or ill produce a copy of what they paid some1 i know.As far as getting a diffrent line of work id suggest you do that since your clearly allowing a sub contractor to get away with wage violations.Alexander only paid 3 dollars a room and many times cleaning 2 rooms in one hour was almost impossible.Nexy about your polocy not to take items home i have proof the mananger that told hosekeeprs not to take stuff home took stuff home daily.So thats another 0 for you.Show me mr manager were u pay Alexander 4 dollars per room and then show me that you know they recieve all 4 dollars per room=you cant. 

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#3 REBUTTAL Owner of company

Regarding Alexander Cleaning

AUTHOR: Alexander Cleaning - ()

Alexander Cleaning were sub contracted by this hotel to clean the rooms that guests stayed in and vacated.  With regards to the minimum wage comment.  This company pays it's employees by the room.  Hotel standards dictate that two check outs (a room that is vacated) or three stayovers (longer term guests) are to be cleaned within a 1 hour period.  If an employee cannot clean two rooms in one hour then they need to choose an alternate profession.  As these rooms are suites, the employees here were paid $4.00 per room ($8.00 or $12.00 per hour depending on which rooms they clean - MORE than the minimum wage).  With regards to the Housekeeping Manager telling the housekeepers that they couldn't take home items left in the rooms, that is a policy of the hotel and nothing to do with Alexander Cleaning or Alexander Automotive.

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