• Report: #992090

Complaint Review: Double U Casino

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  • Submitted: Sat, January 05, 2013
  • Updated: Sat, January 05, 2013

  • Reported By: rmayojr — Binghamton New York United States of America
Double U Casino
Double U Casino on FaceBook , California United States of America

Double U Casino Double U Casino Lies about Payouts - Fixed Slots California

*Consumer Comment: Really? Is it even LEGAL?

*Consumer Comment: HOGWASH IS AN EMPLOYEE

*Consumer Comment: Hogwash

*Consumer Comment: COMPLAINANT IS ABSOLUTELY TELLING THE TRUTH ABOUT THE SCAM DOUBLEU CASINO ON FACEBOOK

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This goes out as a warning to anyone who plays in the Double U Casino's on Face Book.  They will rip you good.  Here's the deal.  Playing for the first time, I noticed the wheels jump ever so slightly.  When you go to hit (3 - 4 - 5 in a row) the multiplier jumps from a 8 to a 1.  Same goes with the normal 5 wheels.  Came up with 5 jackpots in a row, 3 wheel jumped after coming to a complete stop to take away the jackpot.  I complained.  Response was the same as what was given to others, word for word about how they pay out 85 to 95 % more then land based casino's.  Hogwash, we fly to Vegas 3 times a year and drive to Atlantic City at least once a month.  We have always come back with breaking even at least, and most of the time (70% or so) come back with more then we started with.     I video taped a session and posted on U You Tube, here is the response after giving JINY drom Double U (a computer generated response)...--- I totally understand your frustration since I've been there. I used to play other casinos and felt so bad whenever I lost all my money. Payout ratio at DoubleU casino is about 98%, which is not tighter than that of other online casino sites at all. (A payout ratio may be the expected amount of cash a player will get over a long period of time.) In fact, we offer very fair payout to players, compared to the average
payout ratio of 85% to 95% at land-based casinos in Las Vegas. Your play records shows that you've played the game in a short period until now. If you continue playing, you'll grab a chance to hit huge pots.  Please understand and stand by us. Thank you for your patience.  - FROM JINY -   ...-----  Now, 2 hours later the video was removed from You Tube and was done by Double U as per the report filed.  Double U could not face the fact that people are taking a stand towards ripping others off.  NEVER BUY CHIPS FROM ANY ON LINE GAMING SITE.  If you can't win with free, you won't win after buying chips.  Play with thinking outside the box.

This report was posted on Ripoff Report on 01/05/2013 11:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Double-U-Casino/-California-/Double-U-Casino-Double-U-Casino-Lies-about-Payouts-Fixed-Slots-California-992090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Comment

Really? Is it even LEGAL?

AUTHOR: Anonymous - ()

To allow more than one player to play on the same machine at the same time and not mark those machines which are multi-player?  Would this not affect the payout?  Most people don't know that DoubleU does this, but yes - they do.  Also, it is believed now that the machines are also connected within the casino - meaning you can be playing a slot in one casino and that same slot is being played by multiple players in other casino's as well.  Sorry - whoever stated their friends thing DoubleU are fair do not pay or have not paid for VIP memberships and been ripped a new a$$.  

I'm taking my complaints to my local Attorney General's office to see where they can direct me to go to prevent these scammers from taking anybody else's money.

As someone else here stated, you can go to a land based casino and would never, ever see these types of issues coming up.  They are overseen by a Gaming Commission.  I would like to know, besides their patrons, who is DoubleU Casino (and the other non-cash winning casino's online) are accountable to?

The issue I list above is only one of the many items found within the past 5 months.  These issues did not exist in such a capacity before this time.  They are not just a figment of everyone's imagination, but they are evidence of a scam so large that if people don't step up together and do SOMETHING they and other game sites will continue to get away with it.

By the way, I've played at other game sites (not casino's) and have NEVER seen such fraud in such a short period of time.  As long as they can get away with it, that's what they will do.

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#2 Consumer Comment

HOGWASH IS AN EMPLOYEE

AUTHOR: JOE - ()

 ALL THAT THIS MISGUIDED AND UNINFORMED PAID PERSON IS A LIE.

THIS CASINO IS EVERYTHING WRONG WITH CHEATING GAMES AND IS TRUE AS IS THE SUN COMING UP IN THE EAST.

I HAVE OVER 1000  FRIENDS THAT HAVE PLAYED AND 90% SAY THE SAME THING THAT THEY HAVE BEEN TAKEN FOR A RIDE.THE GAMES ARE DESIGNED TO LOSE AND THEY TEMPT YOU WITH SLICK MARKETING AND PSYCHOLOGY SO BEFORE YOU REALIZE IT,YOU HAVE BEEN TAKEN

I WAS AT ZERO SEVERAL MONTHS AGO AND WAS RANKED AROUND 2 MILLION.THIS WEEK I WAS AGAIN AT ZERO OR CLOSE AND RAMKED 187,567.

WHAT IS WRONG WITH THIS PICTURE SINCE IF THERE ARE TWO MILLION PLAYERS I SHOULD HAVE AGAIN BEEN RANKED 2 MILLIONTH.AND NOT 387 THOUSANDTH???

SOMEONE IS LIEING AND I HAVE THE NUMBERS AND FACTS AND HOGWASH HAS JUST THAT HOGWASH AND A PAYCHECK FROM DOUBLE U OR ELSE WHY LIE IF YOU ARE NOT BEING PAID WHEN COMPLAINTS ARE OVERWHELMINGLY BAD FROM THE MAJORITY OF PLAYERS.

WHENEVER A BAD WORD IS SAID IT IS INEVITABLE A PLANT WILL CONTRADICT IT WITH A LIE TO OFFSET THE TRUTH.I HAVE SEEN THAT OVER AND OVER,BUT I WAS THERE AT THE START AND SPEAK TO CLOSE TO OVER 1000 OF MY FRIENDS AND OTHERS THAT BACK UP THE FACT THET THEY HAVE BEEN TAKEN AND ARE EXTREMELY UNHAPPY.

SO,HOGWASH,TAKE THAT TO THE BANK.

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#3 Consumer Comment

Hogwash

AUTHOR: Larry B - ()

 I actively play DoubleU Casino. I have always found them to be very fair. When you have close to 2 million players, you are bound to have a few that don't like you. I have many friends that also play this application. In all the time that I have played this game, I have never heard another person complain about them being dishonest. I have heard many complaints about other games, but never DoubleU Casino.

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#4 Consumer Comment

COMPLAINANT IS ABSOLUTELY TELLING THE TRUTH ABOUT THE SCAM DOUBLEU CASINO ON FACEBOOK

AUTHOR: JOE - ()

 I CAN ATTEST AS ONE OF THE FIRST TO UNFORTUNATELY JOIN WHEN DOUBLEU CASINO CAME ONLINE ON FACEBOOK AND PAYED A GOOD AMOUNT OF MONEY FOR CHIPS AND THEN WON 33 BILLION AND LOST IT ALL IN UNDER TWO WEEKS.IT IS SO FIXED IT JUMPS OUT AT YOU SCREAMING,I MA SCAM SITE.

THE OTHER COMPLAINT SAID IT PERFECTLY MANYMANY HAVE RESPONDED TO ME THAT WERE MY FRIENDS AND HAVE AND HAD THE SAME EXPERIENCE WITH THIS PLACE.

PLEASE DO NOT BE TAKEN IN LIKE I WAS AND DO NOT THROW AWAY ANY MONEY ON CHIPS AS THE PAYOUT BOGUS LINE THEY FEED YOU IS JUST PLAIN UNTRUE.

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