- Report: #1138953
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Complaint Review: doyouspain
doyouspain insurance scam Internet
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booked a car to be collected at malaga airport, contacted by doyou spain three days before offering me insurance at 60 euros instead of the usual 90 euros payable at car hire desk so i paid by card and took out the fully comprehensive insurance.
upon arrival in spain the car hire co; said they had never heard of the insurance and it was not worth the paper it was printed on. they would not let me take the car until i paid their 90 euro charge.
when i got back to england i emailed doyouspain requesting my money be returned, i got an automated response detailing their fuel policy, wich was not my problem at all. i emailed them once per day for the next three weeks and got no reply at all.
we travel to spain for 14 weeks every year and i have been a loyal customer with this co; but i will never use them again.
This report was posted on Ripoff Report on 04/15/2014 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/doyouspain/internet/doyouspain-insurance-scam-Internet-1138953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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