• Report: #1063777

Complaint Review: Dr. George Gertner

  • Submitted: Tue, July 02, 2013
  • Updated: Tue, July 02, 2013

  • Reported By: jerryd — port chester New York
Dr. George Gertner
311 North Street Suite 410 White Plains, New York USA

Dr. George Gertner AKA Upper CervicalChiropratic of White Plains Deceptive Shyster more concerned about money than your health White Plains New York

*Author of original report: Re: Response to your questions

*Consumer Comment: Curious

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 I want to describe my experience with this "Doctor" and hope to find others that have been scammed in a similar way.

I should preface this by saying that whatever ails you, Dr. Gertner has a "study" that will show that Upper Cervical treatments will cure it. I had elevated blood pressure and a pinch nerve in the upper cervical spine that was causing me pain and discomfort. Dr. Gertner was able to convince me that his treatments would fix my blood pressure and cure by bulging disc. After allowing over 16 months of treatments, I was convinced that neither was true, at least not for me. I know when people are in pain, they will try anything to alleviate the pain. This Doctor uses this to convince you to sign his form with monthly charges on your credit card. I should warn you to not let him have access to your credit card number, if you decide to find out for yourself. Pay him monthly, but not automatically give him your number.

After agreeing to treatments from Dr. George Gertner of Upper Cervical Chiropractic on August 2011 for $4,280.00, I began to pay him $357.00 monthly. It appears that this was for only 54 treatments per year, although this information was never clearly explained to me nor in the 16 months that I received treatment from him, was I ever notified that I had gone over the allotted treatment number and would begin accruing a bill that would only eventually be revealed to me when I decided to end my treatments. I was hit with a whopping $2,000.00 bill that the "Doctor" "generously" cut in half and billed my credit card nearly $1,000.00 for overage when I stopped.

In all this time, I was under the wrong assumption that the $357.00 per month I was paying was for services rendered during that particular month. The reason I assumed that is because the Doctor would tell me when I should come again. I would ask at the end of each session when I should return and was given the next recommended appointment day. With no regards to my financial situation, this Doctor took advantage of me by having me visit his office twice per week without ever once mentioning that I was over the 54 treatments.

When I finally got an itemized bill when I terminated his services, I was able to count how long it took me to reach 54 visits. I had reached 54 visits within 6 months. So for over 10 months, no one in his office or the Doctor bothered to inform me that I was over the allotted visists. I know now that this information was withheld because had I been told, he would have risked my stopping the treatments sooner. I was strung along so that I would continue to come and pay. I was only a revenue source to this Doctor.

Another reason I felt that the monthly payment of $357.00 was inclusive of each monthly treatment was because the Doctor began to charge $15.00 for missed appointments. Why would he do that, wouldn't he just deduct that from the 54 treatments. So if I missed an appointment, wouldn't I have used up one? With no clear policy anywhere, this Doctor does what he wants and changes the rules as he goes along. The patients are his victims. I know of no other Doctors office that would not want to be paid when due. Have you ever been to a Doctor that did not give you a bill after services?

Why would this particular Doctor not want to get paid right away?? Why would he wait until the end to present the Super Bill?? The answer is because he does not want you to know for fear of losing you as his patient. He may justify this anyway he wants, but it is a disgrace that a licensed professional would be allowed to practice medicine in the State of New York with such deception. The patient puts their trust in a Doctor and in this case it is misguided, because this Doctor is more concerned about money than his patient care.

If you decide to find out for yourself, notice the hard sell and the monthly "meetings" to try and recruit more "patients". Once he even was giving away a huge flat panel television, all in trying to recruit more "victims". I want to send a message to this Doctor in smalls claims court that this unacceptable. If anyone knows of soeone that has been duped by this Doctor in a similar manner, please respond to this report. Thank you.

This report was posted on Ripoff Report on 07/02/2013 07:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-George-Gertner/White-Plains-New-York-10605/Dr-George-Gertner-AKA-Upper-CervicalChiropratic-of-White-Plains-Deceptive-Shyster-more-c-1063777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Re: Response to your questions

AUTHOR: jerryd - ()

I found Dr. Gertner through his marketing. It seemed everytime I picked up a health magazine or circular, I saw his ad. I did read reviews about him before I went to see him and even though I found many that described him as being money driven, I thought I should check it out for myself. He was located at a different address at the time and I remember being left alone for a few minutes in his office on my first appointment. I was looking around and came across a bookself and many of the books were about marketing and making money. I did think it odd for a "Doctor" to have more books on marketing than on anatomy or health related books. Even with that, he convinced me to sign up ( as he said, I could stop at anytime) and it was a struggle financially and with time, since he had me coming 2 times per week. He told me I would need to see him less and less over time, but for me this did not happen as he continued to have me see him twice a week for the better part of the 16 months. 

I should explain that in addition to seeing Dr. Gertner, I also tried prolotherapy and I thought I experienced better results for me with that. The only problem was traveling to the City every week to have it done. Eventually, I purchased a hang-up and I try and invert 20 secs - for 10 minutes back and forth -2 times a day morning and night. This has helped me the most and is the least expensive.

I have stopped seeing Dr. Gertner for many months now and do I think I feel better or worse. I would say that while doing the treatments I may have experienced some improvement, they were not long lasting. I think this is why I had to see him so often. The treatments would not hold. I can not say for you if they would hold or not, but I would advise you to perhaps find a Doctor that was more interested in your health than his pocketbook. I think there are other Doctors in Westchester that offer the same type of therapy that he does. I do not know how they are, but I doubt they would be any worse than Dr. Gertner.

Best of luck in finding a solution to your health problem.

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#2 Consumer Comment


AUTHOR: curious - ()


Thank you for your report on Dr. George Gertner. I purchased a groupon coupon for the initial consultation and 4 adjustments for $70. I have been for the consult and the xrays and scans and 2 adjustments so far. He has already gone over the course of treatment and costs but I have not decided yet if I will proceed. I will be going to the monthly "meeting" tomorrow night and ask some questions and see what others have to say. I am curious if after your 16 months of treatment with him, did you feel a difference in your symptoms? How did you find him, was he recommended by someone you know who had good results with him? What made you seek him out? Does the treatment actually alleviate pain? Does it really work? Yes it is a lot of money, and I don't want to be used in any way. If the treatment actually works and I am relieved of 25 years of chronic pain, I think it would be worth it. Did you continue seeing him for so long because you felt the adjustments were actually working? Please let me know if there was any change in our overall health.

Thank you so much for your response.

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